hirly
Sign inGet started free

Equifax

Customer Service Representative

CRI - Heredia

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Equifax first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included
Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority
Mid level
Country
CR
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

What you’ll do

  • Customer Contact: Answer customer calls and video chats to help them understand product features and services.
  • Hands-On Help: Guide customers through setting up and using their products after a purchase.
  • Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.
  • Accurate Records: Keep detailed notes on all customer conversations for documentation.
  • Teamwork: Work with colleagues and other teams, including mentoring junior staff, to ensure a great customer experience.

What experience you need

  • High school diploma.
  • English proficiency B2.
  • A minimum of 6 months customer service experience.
  • Excellent communication skills.

What could set you apart

  • Basic Knowledge of G-suite programs (Sheets, Docs, Slides, etc.)
  • Able to work independently and as part of a team.
  • Ability to multitask and prioritize effectively in a fast-paced environment.

Primary Location:

CRI-Heredia

Function:

Function - Customer Service

Schedule:

Full time

Original posting on Equifax's site ↗

Listed on hirly, a job board. hirly is not the employer: Equifax is hiring for this role.

Similar jobs

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job