Johnson Brothers

Customer Service Representative

Houston, TX

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 23 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Looking for a rewarding career? Johnson Brothers Maverick Beverage is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!

Job Description:

Shift: Monday through Friday, 7:30 am - 4:00 pm

Pay : $23/hour

Remote deposit of daily checks collected from route drivers as well as sale rep check collection
Posting of customer checks within our application system
Filing of deposited and following the companies established document storage policies

Support customer service functions including but not limited to:
Answering the customer service phone line to support the commercial team as well as direct customers
Monitor and respond to the general email inbox
General order entry and modification
Processing approved discounts
Customer credit memo support following a verification process
Support the commercial team through interdepartmental liaison with teams such as delivery and warehouse

Oversee the will call and sample checkout process ensuring proof of deliveries are received for all pickups.
Provide general office support such as supply orders, meeting and event setup and preparation support.
Other administrative and support functions as assigned.

Job Requirements:

2 year Business related degree (preferred).
Excellent written and verbal communication skills with professional telephone etiquette
Resolution driven and customer service oriented
Ability to multi-task and meet deadlines in a fast paced, high volume environment.
Detail oriented with strong organization skills.
Solid computer skills including: MS Office (Excel, Word and Outlook).
Perform wide variety of administrative duties as assigned

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Worker Sub-Type:

Regular

Time Type:

Full time

Original posting on Johnson Brothers's site ↗

Listed on hirly, a job board. hirly is not the employer: Johnson Brothers is hiring for this role.

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