Likely filled
This role has closed. Sutherland has taken the posting down.
hirly last saw it live on 27 October 2026. See similar open roles below, or browse all Customer Service Representative jobs.
Sutherland
customer service representative
Cairo, Cairo Governorate, Egypt
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hirly's read of this role
- Seniority
- Mid level
- Country
- EG
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting.
the posting
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
- Work effectively in a fast-paced, team-oriented environment.
- Excellent English communication skills .
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Customer-focused with a professional attitude.
- Ability to multitask and work under pressure.
- Willingness to work rotational shifts , including overnight shifts.
- Previous technical support or customer service experience is a plus, but not mandatory.
Listed on hirly, a job board. hirly is not the employer: Sutherland is hiring for this role.