Velocity Network

Customer Service Representative

Erie, PA

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns.

VNET offers an outstanding work environment and a competitive compensation and benefits package including:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts/Section 125 Plan
401(k) Savings Plan with a company match
Life Insurance
Short Term Disability Insurance
Paid Time Off
Sick Time
Paid Holidays
Employee Assistance Program
Free Parking
On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit!

Original posting on Velocity Network's site ↗

Listed on hirly, a job board. hirly is not the employer: Velocity Network is hiring for this role.

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