Sennasearch Recruitment

Customer Service Representative - Paris

Paris, Île-de-France, Frankrijk

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hirly's read of this role

Seniority: Mid level
Country: FR
Work mode: On-site / unstated
First seen by hirly: 8 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Join the team behind Europe’s leading online print service
FLYERALARM, is not just printing – they are powering creativity. As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day.
To support their continued growth in France, they are looking for a Customer Service Representative (m/f/d) to join their Paris team. Your role: first-line support, full-on impact

As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email. You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on. From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience.

What you'll be doing

Answering customer questions and requests by phone or email – quickly, clearly, and kindly

Supporting order placements and making minor adjustments to design files if needed

Coordinating with our production team in Germany to keep customers updated

Creating a seamless and stress-free experience for every customer you help

What we’re looking for

A background in graphic design or a relevant qualification in marketing, communications, hospitality, or design

Hands-on experience in print or graphic design is a big plus

Previous experience in customer support or service roles

Native-level French and a solid command of English and/or German

Ideally based in the Paris region (or willing to relocate)

A friendly, patient, and proactive attitude – you're someone who stays cool under pressure and always thinks in solutions

What we offer

A dynamic, independent role within an ambitious and growing international company

A real chance to shape the customer experience in France and make your mark

Long-term career opportunities in one of Europe’s biggest e-commerce success stories

Ready to help the print the future?
Apply now and become part of a team that combines technology, creativity, and customer focus to set the standard in online printing.

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Original posting on Sennasearch Recruitment's site ↗

Listed on hirly, a job board. hirly is not the employer: Sennasearch Recruitment is hiring for this role.

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