Rogue Fitness

Customer Service Representative - Weekend Shift - $1000 Hiring Bonus

Columbus, Ohio

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 2 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description:

Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by September 30, 2026 . Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment.

Overview

As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

The weekend shift position works full time from 9AM-5PM and includes 2 consecutive days off, during the week.

An example schedule for the weekend shift is below:

Monday - 9AM-5PM

Tuesday - OFF

Wednesday - OFF

Thursday - 9AM-5PM

Friday - 9AM-5PM

Saturday - 9AM-5PM

Sunday - 9AM-5PM

Starting pay $23/hr. Additional 2.5% premium for Weekend shift.

Benefits include pay-on-demand via Rain, semi-annual bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more.

The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an option.

Responsibilities

Process orders, forms, applications and requests

Deal directly with customers either by telephone, electronically, or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints

Manage customers' accounts

Record details of actions taken

Communicate and coordinate with internal departments

Follow up on customer interactions

Qualifications

High school diploma or GED required

Knowledge of customer service principles and practices

Knowledge of relevant computer applications

Ability to type

Communication skills - verbal and written

Problem analysis and problem-solving

Attention to detail and accuracy

Rogue Fitness is a Drug Free Workplace. A 10-panel drug screen (including marijuana) and pre-employment background check are required.

By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.

Original posting on Rogue Fitness's site ↗

Listed on hirly, a job board. hirly is not the employer: Rogue Fitness is hiring for this role.

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