Customer Service Specialist

JOB DESCRIPTION:

Job Description

• About Abbott
• Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

• Working at Abbott
• At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• •Career development with an international company where you can grow the career you dream of .
• •We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.
• •A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• •A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

• The Opportunity
• This position works out of our Almaty, Kazakhstan location in the EPD division.

As the Customer service specialist, you’ll responsible for maximizing the effectiveness of customer service processes related to KZ& KG distributors.

What You’ll Do

• •Process distributors orders.
• •Conduct negotiation with distributors on orders placement, payments and reports.
• •Activities may include analysis, planning and forecasting in the areas of production, stocks monitoring at distributors and distribution.
• •Preparations of calculations related to compensations to distributors
• •Preparations of corresponding pre-approvals for further upload to UDA
• •Identify and explore potential business opportunities.

• Required Qualifications
• •University degree
• •At least 1 year experience as customer service specialist
• •Good communication and analytic skills
• •Efficient Computer Skills (advanced excel knowledge).

Apply Now

• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Supply Chain

DIVISION:

EPD Established Pharma

LOCATION:

Kazakhstan > Almaty : 1 Yedil Yergozhin Street

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Not Applicable