Oracle

Customer Service Specialist

Bangalore, Karnataka, India

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hirly's read of this role

Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 4 Nov 2026

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the posting

Description Serves as a point of contact for a wide range of products and services, fielding inquiries via phone or electronic means. Leverages established protocols and Knowledge Base to address known issues and research, re-create, and test technical issues for assigned product area(s) as directed. Creates and reviews Knowledge Base articles on less common functionality-related questions and common issues addressed by Operational contributors. Collaborates with internal support teams on busin…

Original posting on Oracle's site ↗

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