Sutherland
Customer service vacancy
Cairo, Cairo Governorate, Egypt
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →hirly's read of this role
- Seniority
- Mid level
- Country
- EG
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
 
Responsibilities:
- Respond to customer inquiries through phone, email, and social media.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues professionally.
- Follow up with customers to ensure their satisfaction.
- Maintain accurate customer records and update relevant systems.
- Work closely with other departments to solve customer problems.
Requirements:
- Excellent communication and interpersonal skills.
- Good English communication skills.
- Customer-oriented and able to remain calm under pressure.
- Good problem-solving and organizational skills.
- Previous customer service experience is preferred but not required.
- Ability to work as part of a team.
What We Offer:
- Competitive salary.
- Supportive and professional working environment.
- Training and development opportunities.
- Career growth opportunities.
To apply: Please send your CV and contact details to the recruitment team.
We are a customer-focused service company dedicated to providing professional, reliable, and efficient customer support. Our team is committed to helping customers resolve their questions and concerns quickly while delivering a positive and personalized experience. We focus on clear communication, problem-solving, and customer satisfaction, helping businesses build strong and lasting relationships with their customers.
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job