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Sutherland

Customer service vacancy

Cairo, Cairo Governorate, Egypt

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hirly's read of this role

Seniority
Mid level
Country
EG
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

 

Responsibilities:

  • Respond to customer inquiries through phone, email, and social media.
  • Provide accurate information about products and services.
  • Handle customer complaints and resolve issues professionally.
  • Follow up with customers to ensure their satisfaction.
  • Maintain accurate customer records and update relevant systems.
  • Work closely with other departments to solve customer problems.

Requirements:

  • Excellent communication and interpersonal skills.
  • Good English communication skills.
  • Customer-oriented and able to remain calm under pressure.
  • Good problem-solving and organizational skills.
  • Previous customer service experience is preferred but not required.
  • Ability to work as part of a team.

What We Offer:

  • Competitive salary.
  • Supportive and professional working environment.
  • Training and development opportunities.
  • Career growth opportunities.

To apply: Please send your CV and contact details to the recruitment team.

We are a customer-focused service company dedicated to providing professional, reliable, and efficient customer support. Our team is committed to helping customers resolve their questions and concerns quickly while delivering a positive and personalized experience. We focus on clear communication, problem-solving, and customer satisfaction, helping businesses build strong and lasting relationships with their customers.

Original posting on Sutherland's site ↗

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