Jobgether
Customer Solutions Architect
US
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hirly's read of this role
- Role family
- Engineering
- Seniority
- Mid level
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 10 Nov 2026
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the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.
As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.
Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.
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