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Max Retail

Customer Success Associate

West Palm Beach, FL

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

****THIS IS AN IN-OFFICE POSITION IN WEST PALM BEACH, FL****

Max Retail is a technology platform enabling independent retailers and brands to sell their excess inventory online effortlessly. Our mission is to become the largest supply chain that holds no inventory, providing a seamless connection between supply and global demand. We empower our partners with the tools they need to thrive in an increasingly competitive market.

As a Customer Success Associate at Max Retail, you'll play a crucial role in ensuring our clients' success and satisfaction with our platform. Your responsibilities include building and maintaining strong relationships with sellers, conducting onboarding calls, continued engagement, and churn prevention. This position offers opportunities for professional growth and development within a collaborative and innovative environment.

We are seeking a proactive and customer-centric individual who is passionate about delivering exceptional experiences. The ideal candidate is empathetic, detail-oriented, and dedicated to helping customers achieve their goals. This role requires strong communication skills, a problem-solving mindset, and a genuine desire to make a positive impact.

Original posting on Max Retail's site ↗

Listed on hirly, a job board. hirly is not the employer: Max Retail is hiring for this role.

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