Infosys

Customer Success

Bangalore, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Responsibilities

Supports end to end customer success across IT consulting and implementation in software engineering automation.

Works with consultants and delivery teams to ensure customer requirements are clearly understood, consulting outcomes are actionable, and implementations using tools, platforms,

Generative AI, and Agentic AI progress as planned.

Tracks adoption and outcomes, flags risks to value realization, and helps capture success stories and lessons learned for wider organizational reuse and impact

Education

MBA,Bachelor of Engineering

Original posting on Infosys's site ↗

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