LogRocket
Customer Success Manager
Boston or NYC
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- Role family
- Customer support
- Seniority
- Lead / management
- Stated salary
- $105,000 – $175,000 per year
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Oct 2026
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the posting
About LogRocket
Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.
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