Mom's Meals

Customer Success Manager

Ankeny, IA

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hirly's read of this role

Role family: Customer support
Seniority: Lead / management
Stated salary: $102,000 – $119,000 per year
Country: US
Work mode: Remote-friendly
First seen by hirly: 20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.

This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.

Salary range: $102,000-119,000 plus 10% bonus

Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

-PTO, holiday pay and holiday of choice

-401(k) match

-Life insurance

-Short-term disability

-Health, dental and vision insurance

-Maternity/paternity leave

-Health savings account (HSA)

-Flex spending accounts (FSA) – health and dependent

Original posting on Mom's Meals's site ↗

Listed on hirly, a job board. hirly is not the employer: Mom's Meals is hiring for this role.

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