SoundHound AI

Customer Success Manager

India

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hirly's read of this role

Role family: Customer support
Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 8 Oct 2026

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the posting

About the Role Our Tier 3 customers don't need frequent check-ins, but they do need to know how their virtual assistant is performing and how to make it better. In this role, you'll build automated reporting that turns conversation transcripts into clear, actionable insights, so customers can improve the experience for their end users without a heavy-touch relationship. What You'll Do Build and maintain automated workflows that analyze conversation transcripts at scale, surfacing trends in inte…

Original posting on SoundHound AI's site ↗

Listed on hirly, a job board. hirly is not the employer: SoundHound AI is hiring for this role.

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