Customer Success Manager (SEO)

About Peec AI

Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Perplexity, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.

We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, past $10M ARR, with a 80+ person team across our Berlin HQ and our new New York office.

About the role

We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.

What you’ll do

Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search

Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)

Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps

Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs

Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution

Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells

Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions

What we’re looking for

3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency

Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes

Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking

Ability to explain SEO concepts in simple, actionable language for marketing and brand teams

Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change

Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations

Bonus points

Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients

Initial experience with AI search

Background working with enterprise and other high-touch clients

Experience in a high-growth, venture-backed SaaS or marketing tech environment

Confident verbal and written communication skills in German for high-quality client calls, workshops, and written recommendations

What We Offer

Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside

Comprehensive benefits package

Collaborative, high-energy in-office work environment

Opportunity to make a significant impact and define a new market category

EEOC Statement

Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

Compensation

The base salary range for this position is $100,000 to $150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.