This role has closed. JumpCloud has taken the posting down.
hirly last saw it live on 1 October 2026. See similar open roles below, or browse all jobs in Bengaluru.
JumpCloud
Customer Support Engineer, Tier 1 (MacOS and MDM) - India (Fri-Tues 19:30-04:30 IST)
Bangalore, India - Remote
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Country
- IN
- Work mode
- Remote-friendly
- First seen by hirly
- 21 Sept 2026
Derived automatically from the posting.
the posting
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the role:
As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud’s customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud’s various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects.
Listed on hirly, a job board. hirly is not the employer: JumpCloud is hiring for this role.