This role has closed. Sutherland has taken the posting down.
hirly last saw it live on 29 September 2026. See similar open roles below, or browse the live board.
Sutherland
Customer Support English Speakers (US Telecom Account)
Cairo, Cairo Governorate, Egypt
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Country
- EG
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting.
the posting
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
- Customer Service Representatives and Customer Service skills
- Proficiency in English B2-C1
- Grads and Dropouts only
- Flexibility with night and overnight shifts
- Flexibility with Rotational shifts
- Previous experience in a similar role is a plus
Benefits
- Competitive Salary (Over 20K Net) + Achievable KPIS/Allowances/Incentives
- 1.1k night and overnight allowance
- Granted KPIS first 3 months
- Transportation is provided both ways (Door to Door for ladies)
- Social and medical insurance is provided
- First 3 months are Fully Granted
- Healthiest work environment (Great place to work certified)
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.