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Adda247

Customer Support Executive

Haryana, India · Lucknow, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Designation: Customer Support Executive

Department: Customer Experience

BU: Service Excellence

Location: Lucknow

Why Join Us?

Here is your chance to join a young, energetic team with the vision to transform the education space in India.

Key Responsibility: -

Handle user queries post-purchase through calls, emails, and chat.

Present suitable product solutions virtually and ensure issue resolution.

Maintain accurate customer interaction records using the CRM system .

Achieve and exceed weekly and monthly performance metrics.

Deliver high-quality service and maintain professionalism in all interactions.

Participate in ongoing process improvement initiatives.

Note: This is a complete in-office role (No Work-from-Home option).

Requirements: -

Any Graduate / Post Graduate / MBA (Marketing) .

Freshers can apply.

Excellent communication and interpersonal skills (English & Hindi).

Strong customer focus with good convincing and problem-solving ability.

Passion to work in a fast-paced startup environment .

Multi-disciplinary and continuous learning mindset.

Original posting on Adda247's site ↗

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