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Smith & Nephew

CX Researcher- Customer Journey Specialist

India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
15 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Role: CX Researcher- Customer Journey Specialist Life Unlimited. At SmithNephew, we design and manufacture technology that takes the limits off living. As a Customer Journey Specialist you will be responsible for designing, developing, and continuously improving end-to-end customer journeys for GBS and beyond. Key role in shaping the customer experience domain at SN by turning insights into actionable journey improvements that drive value for both customers and the business. What will you be do…

Original posting on Smith & Nephew's site ↗

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