Cybersecurity Clinic Program Manager

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Working at Lewis & Clark College

The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package t hat includes options for health, dental, vision, tuition, life insurance, retirement and more.

Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.

PRIMARY PURPOSE

The Cybersecurity Clinic Program Manager within Information Technology reports directly to Ann Harris. This role is primarily responsible for developing, coordinating, and managing systems that support meaningful student engagement with community clients across multiple institutional programs, including partnership development, student cohort support, and assessment of learning outcomes and client satisfaction. The ideal candidate will possess strong project management skills, experience building collaborative partnerships, and a demonstrated commitment to student development and community engagement. To be successful in this position, the individual must excel at coordinating across diverse stakeholders, creating clear processes and communication pathways, supporting student leadership and professionalism, and implementing effective assessment practices that strengthen both student learning and client relationships.

This is a six-year, grant-funded position. Reappointment and continued employment throughout this period are subject to ongoing availability of funding and the successful renewal of the grant.

ESSENTIAL DUTIES

Community Partnership Development and Client Engagement

Develop and sustain partnerships with community clients through the Small Business

Legal Clinic, Community Counseling Center, Teacher Education Program, and the Bates Center for Entrepreneurship and Leadership

Identify, assess, and onboard new client opportunities that align with student learning goals and program capacity

Coordinate communication and expectations between community clients and institutional programs

Serve as L&C representative and contribute to The Consortium of Cybersecurity Clinics organization

Maintain clear documentation of client relationships, project scope, and engagement timelines using shared project tracking tools

Student Engagement and Cohort Leader Support

Guide student cohort leaders in building skills in communication, professionalism, and adaptability when working with clients

Coordinate student participation in community-based projects across programs and academic terms

Provide structure, resources, and coaching that support student readiness for client engagement

Monitor student participation and address challenges to ensure a positive and professional client experience

Project and Program Management

Design and implement systems that organize student-client engagement across multiple departments and timelines

Facilitate regular check-ins with program partners to align expectations, timelines, and outcomes

Track project milestones, deliverables, and responsibilities using project management software and shared planning tools

Create repeatable processes that support scalability and consistency of the program

Assessment, Evaluation, and Continuous Improvement

Develop assessment tools to measure student learning outcomes and satisfaction

Collect and analyze client feedback to evaluate program effectiveness

Use data to recommend improvements to processes, partnerships, and student preparation

Prepare summary reports that demonstrate program impact for internal and grant reporting purposes

Cross-Departmental Collaboration and Communication

Collaborate with faculty, staff, and program leaders across the Law School, Graduate School, and Bates Center

Communicate program updates, expectations, and outcomes to stakeholders through meetings, reports, and shared documentation

Support alignment between academic programs and community engagement initiatives

Contribute to a culture of inclusion, professionalism, and shared responsibility across participating programs

Other Duties as Assigned

KNOWLEDGE, SKILLS, ABILITIES, & BEHAVIORS

Proficient in project management principles, including planning timelines, coordinating stakeholders, and tracking deliverables using tools such as Asana, Trello, or Microsoft Planner

Excellent communication across varied audiences, including students, faculty, staff, and community partners, with clarity, professionalism, and consistency

Superior organization and documentation practices using shared platforms such as Google Workspace, Confluence, or similar tools.

Extremely strong relationship-building that fosters trust, accountability, and collaboration with internal and external partners

Proficient interpretation and use of assessment data to evaluate program effectiveness and inform continuous improvement

Excellent facilitation of group discussions, coaching conversations, and collaborative meetings in both in-person and virtual environments using virtual meeting and chat platforms.

Superior adaptability when navigating changing timelines, priorities, and stakeholder needs

Extremely thoughtful support of student growth in professionalism, communication, and client engagement readiness

Proficient creation of clear processes and repeatable systems that support consistency across programs

Excellent written communication for reports, summaries, and stakeholder updates

Superior time management that balances multiple projects, academic calendars, and partner expectations

Extremely strong commitment to promoting inclusion in the workplace through respectful communication, collaborative practices, and awareness of varied perspectives

REQUIRED EDUCATION / EXPERIENCE

Bachelor’s degree in education, public administration, nonprofit management, business, information technology, cybersecurity, instructional design, or a related field

Three years of experience in information technology, cybersecurity, project management, program coordination, or partnership development

Experience coordinating work across multiple stakeholders with competing timelines and priorities

Experience supporting learning, training, or skill development for students or emerging professionals

Experience building and maintaining external partnerships or community relationships

PREFERRED EDUCATION / EXPERIENCE

Master’s degree in education, public administration, nonprofit management, business, or a related field

Five years of experience in project management, program leadership, community partnership programs, information technology, or cybersecurity.

Experience designing assessment methods and evaluating program outcomes

Experience supporting student engagement initiatives, cohort-based learning, or experiential learning programs

Experience in cybersecurity methodology or concepts, specifically risk assessment, penetration testing and use of related tools

Experience working in higher education settings

Preferred Tech: Workday, Google Workspace, SharePoint, Excel, Asana or similar project tracking platforms

WORK SCHEDULE

Full Time/Part Time: Full Time

Schedule: 37.5 hours per week, Monday through Friday

Benefit Eligible: Yes

Travel: Occasional local travel to commu