Dark Store Manager - Kochi

About Zippee

• •Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
• •Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• •Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
• •Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description

• •We're looking for talented Operations Executive (s) - Dark Store Operations.
• •Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone.
• •This is an in-person role at our dark store, and you must be based near Ernakulam, Kochi.

Role & responsibilities:

• •Oversee 15-Min /30-Min/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Kochi .
• •Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
• •Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• •Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
• •Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
• •Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

• •4-8 years of Operations/Supply Chain Management experience, at Quick Commerce/ Ecommerce warehousing/logistics companies.
• •Team management, stakeholder management, & independent decision-making experience are a must.
• •Must have an owner's mindset. We are looking for owners, not employees.

Benefits:

• •Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
• •Annual company retreat.
• •Growth Opportunities