Data Administrator

Description

Position Summary

The Data Administrator is an individual contributor responsible for accurately entering, evaluating, maintaining, and adjusting master data — including pricing, product, and customer/vendor/address records — across P21 (ERP), CRM, and related systems of record. This role uses systemic tools, research, and subject-matter-expert feedback to validate data as error-free and current, and is critical to guaranteeing clean data that supports pricing integrity, sales credit, and reporting across the business.

Reporting to the Manager, Commercial Systems, this role may focus on a specific data domain (e.g., pricing, product, or address/customer data) or flex across domains based on business need, and partners closely with Strategic Pricing, Commercial Analytics & Reporting, and Subject Matter Experts across the business.

Core Areas of Focus

Pricing Data Administration

Maintain price records, segment codes, and other pricing data in the ERP system in support of the pricing team’s objectives and sales initiatives

Translate commercial agreements (customer and vendor) into digital pricing records; execute and test mass price record updates and modifications

Accurately enter pricing changes as market conditions require, including customized pricing for sales teams

Use system knowledge to help diagnose the root cause of transactional pricing data errors

Product & Address/Customer Data Administration

Accurately assign products to generic product groups; recommend adding product groups as necessary

Evaluate, maintain, and adjust address, customer, vendor, and ship-to data; recommend merging records that represent the same entity

Use Excel and internet research to fill data gaps, filter, and assign data as necessary

Work with Subject Matter Experts to resolve questions on product, address, or customer data fields

Data Quality & System Support

Use system tools and reports to ensure the ongoing accuracy of master data

Transcribe or code source data into the format required for data entry

Participate in company quality initiatives and comply with Standard Operating Procedures

Support cross-functional data requests and dataflow updates in partnership with Commercial Systems and Commercial Analytics & Reporting

Additional Support

Perform other data assignment tasks, duties, and special projects as assigned

Key Internal Partnerships

Manager, Commercial Systems — Direct supervision, data priorities, and escalation

Strategic Pricing — Pricing changes, segment codes, and mass price updates

Commercial Analytics & Reporting — Data definitions, hierarchy accuracy, and reporting quality

Subject Matter Experts (Sales, Product, Purchasing) — Validation and resolution of data questions

IT — System tools, error tables, and technical support

Requirements

Qualifications

High School Diploma or equivalent required with 2+ years of related experience, or an equivalent combination of education and experience

Demonstrated customer service skills and orientation

Strong attention to detail and accuracy in high-volume data entry

Clear and concise communication skills

Knowledge of clerical and administrative procedures and systems

Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and general internet research tools

Comfort working with ERP and CRM systems (P21, WhiteCup, or similar) a plus