DATA ANALYST , ICQA – Inventory Control and Quality Assurance

• The Data Analyst works closely with the ICQA Manager and operations teams in Inbound and Outbound to provide data and analytical
• support for ACES initiatives, root cause investigation of quality defects, and ensures compliance with ICQA-related SOX requirements.
• This role has a strong understanding of different business models and the underlying analytics, and the ability to assimilate new
• methodologies and data sources. They will be a self-starter comfortable with ambiguity, with strong attention to detail, and with an
• ability to work in a fast-paced and ever-changing environment. The complexity of research and skills for the position is well beyond
• basic data entry and research. It involves complex analysis and diving deep into key metrics based on requests, building and
• maintaining multiple databases, extensive knowledge of software applications to create tools, and understanding of multiple
• programming languages and data querying tools.

• Key job responsibilities
• Data Collection and Reporting
• •Development of data collection processes and data management systems.
• •Maintenance of data integrity (0% error rate).
• •Design queries, compile data, and generate reports in SQL and Excel.
• •Chart and graph data for reporting purposes.
• •Complete daily and weekly SOX reporting as assigned; document findings and identify escalations.
• •Develop and maintain regular SQL reporting as requested by leadership using the Amazon data warehouse.
• Analysis and Problem Solving
• •Lead root cause analysis for quality defects through data mining, trend analysis, and statistical modeling.
• •Provide analytical support for ACES initiatives and process improvement projects.
• •Conduct in-depth research of defect trends and perform root cause analysis.
• •Data mining and problem solving to identify process gaps and opportunities.
• •Present analysis in easily digestible standard reports.
• •Work with quality leadership to improve standards and identify defects in the operation.
• Operations Support
• •Work in-path, performing associate and leadership tasks to identify data-driven solutions and automations.
• •Develop automation solutions for analysis using Python or similar tools.
• •Teach leadership team how to interpret data trends as needed.
• •Support ICQA and Learning Team projects and any other priority requests as senior leadership assigns.
• •Back up for ICQA Process Assistant duties as needed.

Basic qualifications

• - 1+ years of Microsoft Office products and applications experience
• - 1+ years of complex Excel VBA macros writing experience
• - High school diploma, or equivalent
• - Work flexible schedule including weekends, nights, and holidays
• - Work 40 hours a week
• - Experience with SQL and advanced Excel
• - Experience using data to drive root cause elimination and process improvement

Preferred qualifications

• - 1+ years of Tableau Desktop, Quicksight or other relevant data visualization software experience
• - Experience with end-to-end project management
• - Experience working with agile development methodologies
• - Knowledge of QA methodology and tools
• - Familiarity with Amazon data warehouse systems (Redshift, S3, AWS Glue).
• - Prior experience in a fulfillment center or warehouse environment.
• - Strong problem-solving skills and attention to detail.
• - Ability to work independently and manage multiple priorities effectively.
• - Good communication skills and ability to influence senior leadership based on data findings.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.