Data Analyst - Student Success

Job Category

Regular Management FVTC Worksite

Appleton Main Campus Hours Per Week

40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal.

Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.

Job Description Summary

The Student Success Data Analyst provides advanced reporting, analysis, assessment, and decision support for the Student Services division. The position develops and maintains reports and analytical tools using Workday and other approved data sources; identifies trends affecting recruitment, enrollment, retention, persistence, and student success; and translates complex information into clear, actionable recommendations.

Working closely with Student Services leaders, College Strategy, Academic Instruction and Programming, Information Technology, and other institutional partners, the Data Analyst helps departments define meaningful measures, evaluate programs and processes, investigate operational and strategic questions, and assess the impact of improvement efforts.

The position supports divisional decision-making while adhering to institutional data governance, reporting standards, survey protocols, privacy requirements, and established definitions. The Data Analyst serves as the primary Student Services partner for applying institutional data to divisional priorities and communicating the Student Services impact on student outcomes.

Job Description

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned.

Student Success Analytics & Decision Support

Provide analytical support to Strategic Enrollment Management and Retention committees.

Analyze recruitment, application, admission, registration, enrollment, persistence, completion, and stop-out patterns.

Conduct cohort, funnel, trend, segmentation, and equity analyses to identify barriers, disparities, and opportunities for intervention.

Develop forecasting models, risk indicators, and scenario analyses to support enrollment planning and resource decisions.

Analyze program demand using factors such as application volume, applicant eligibility, application-to-seat ratios, enrollment yield, historical fill rates, wait time, unmet demand, student attrition, program capacity, and labor-market information.

Assist leaders in evaluating high-demand programs and monitoring the effects of high-demand program processes.

Investigate emerging operational questions and translate findings into potential actions.

Develop methods for measuring the effectiveness of student-success interventions over time.

Advanced Reporting & Data Infrastructure

Design, develop, validate, document, and maintain advanced Workday reports, dashboards, calculated fields, and related reporting tools.

Integrate information from approved institutional systems and data sources.

Develop repeatable reporting processes to reduce reliance on manual spreadsheets and one-time data requests.

Maintain a Student Services report inventory, reporting calendar, and documentation of methodologies.

Partner with College Strategy and enterprise systems staff to validate data definitions, resolve discrepancies, and ensure consistency.

Evaluate existing reports and processes for accuracy, usability, duplication, and opportunities for automation.

Assessment & Continuous Improvement

Provide consultation to Student Services departments in developing outcomes, measures, assessment plans, and improvement strategies.

Help departments distinguish among operational metrics, service-quality measures, student-learning outcomes, and student-success outcomes.

Support divisional assessment of Institutional Learning Outcomes.

Coordinate with academic assessment partners to establish feedback loops between Student Services and faculty.

Assist departments in analyzing assessment results and documenting evidence used to improve services, processes, programs, and the student experience.

Track improvement initiatives and evaluate whether implemented changes produce intended results.

Support Student Services contributions to accreditation, strategic planning, annual reporting, and institutional effectiveness efforts.

Data Storytelling & Communication

Translate complex analysis into concise reports, presentations, dashboards, visualizations, executive summaries, and decision briefs.

Develop a coherent narrative demonstrating Student Services contributions to institutional priorities.

Produce or coordinate a division-wide Student Services impact report.

Create reusable reporting templates for departmental and divisional use.

Present findings to audiences with different levels of data literacy.

Build data literacy within Student Services.

Clearly distinguish findings, assumptions, limitations, correlations, and recommendations.

Data Governance & Institutional Collaboration

Serve as a liaison among Student Services, College Strategy, Instruction and Academic Programming, and enterprise systems staff.

Follow established data-governance standards, institutional definitions, security protocols, and approval processes.

Ensure appropriate handling of student information under FERPA and other privacy requirements.

Coordinate divisional survey needs with CSEII.

Help departments prepare focused, well-defined data requests.

Participate in relevant committees and workgroups.

Non-Essential Functions and Responsibilities

Participate in appropriate committee assignments

Minimum Qualifications

Education and/or Experience Requirements:

Bachelor’s degree in data analytics, business intelligence, higher education, social science, statistics, information systems, business administration, or a related field. Master’s degree preferred.

At least four years of relevant experience in reporting, analytics, institutional research, assessment, business intelligence, or decision support.

Demonstrated experience developing reports from an enterprise information system, student information system, ERP, or complex relational database.

Advanced skill in data extraction, analysis, validation, and visualization.

Experience analyzing large and complex datasets with a high degree of accuracy.

Demonstrated ability to translate data into findings and actionable recommendations.

Experience developing dashboards, recurring reports, or decision-support tools.

Knowledge of quantitative research, assessment, or program-evaluation methods.

Strong written, verbal, visual, and presentation skills.

Ability to communicate effectively with both technical and nontechnical stakeholders.

Demonstrated ability to manage multiple priorities and work across organizational boundaries.

Experience handling sensitive and confidential information.

Licenses, Certifications, and Other Requirements:

Strong research, critical thinking, and project management skills.

Proven analytical skills and ability to think strategically.

In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Work Environment

Work will be completed in a hybrid environment, both in person and virtually.

Work is typically performed indoors in an office setting.

Work environment may change based upon college needs.

Physical Requirements

Sitting: Extended periods while working on computer systems and attending virtual meetings.

Mobility: Occasional movement within office environment for meetin