Data and Insights Driven Solutions Lead

About the job you’re considering

As a Data and Insights Driven Solutions Lead, your core purpose is to use data, service insight and analysis to build the most efficient and best-priced solutions for our clients across Cloud Infrastructure Services, spanning cloud computing, traditional infrastructure, end user services, enterprise service management and cyber security. You will collate and interrogate existing service data and operational practices to uncover where effort, cost and waste sit within service delivery, and apply Capgemini’s ESOAR framework to turn those insights into improvement actions and automation projects. Leveraging your expertise in data storytelling, presentation and business communication, you will translate this insight into compelling, evidenced client proposals. Your role will involve leading cross-functional teams, managing senior stakeholders, and ensuring the deliverability of solutions from conception to implementation.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

• •Service Data & Effort Analysis: Collate and analyse existing service data and operational practices/runbooks to identify the effort spent in the delivery of services, establishing a clear, evidenced baseline of cost and effort drivers.
• •ESOAR-Led Improvement: Apply Capgemini’s ESOAR framework (Eliminate, Standardise, Optimise, Automate, Robotise) to determine improvement actions and projects, with the aim of eradicating wastage and automating repeatable tasks.
• •Insight-Led Solutioning: Lead the integration of data, analytics and insight into new and existing solutions, working collaboratively with clients to shape and incubate opportunities and respond to RFIs, RFPs and similar procurement frameworks.
• •Client-Centric Vision: Clearly articulate a client-centric, evidence-based vision using data storytelling and advanced presentation skills.
• •Business Communication: Demonstrate concise and business-focused written communication and general writing skills, translating complex data and analytics into compelling narratives.
• •Competitive & Cost Analysis: Use data and analytics to understand competitive pressures on price, identify cost levers, and deliver the most cost-effective and competitive solutions.
• •Requirements & Data Analysis: Undertake requirements analysis and translation, using operational and service data to understand service components, standard service offerings, and potential gaps.
• •Commercial Understanding: Possess detailed commercial understanding, including risks, terms and conditions (T&Cs) and service schedules, as well as contractual drafting.
• •Financial & Insight Analysis: Conduct detailed price, cost and benefits analysis, including internal business case creation grounded in data and analytics.
• •Coaching and mentoring: Undertake coaching, mentoring and people management of colleagues to develop data, insight and solutioning skills and capabilities.
• •Break boundaries: Whilst demonstrating mastery of data, analytics and insight capability, you will possess a broad understanding of the wider cloud and infrastructure portfolio and technologies to deliver holistic solutions to our clients.

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

• •Solution Leadership: Ability to lead insight-driven solutions across different business units, including senior internal stakeholder management.
• •Service Data Analysis: Ability to collate, interrogate and translate operational service data and runbooks into actionable insight on cost, effort and service efficiency.
• •Process Improvement & Automation: Experience applying structured improvement methodologies, such as ESOAR, Lean or Six Sigma, to eliminate waste and drive automation of repeatable tasks.
• •Solution Deliverability: Work with internal delivery teams to design and articulate solutions that are deliverable once signed.
• •Creativity: Think creatively to craft data-led solutions that meet customer requirements and differentiate from competitors.
• •Portfolio Awareness: Apply the company’s Cloud Infrastructure Services portfolio to solutions, making it real and demonstrating our capability to deliver.
• •Emerging Technologies: Stay aware of the latest developments in data, analytics, automation, and AI, and bring insights and future benefits to new solutions.
• •Client Business Case: Create and communicate client business cases and benefits realization, including financial analytics and modelling.
• •Proven Experience: Significant demonstrated experience in data and insights-led solution design, solution architecture, or a related role within IT services, outsourcing or infrastructure services.
• •Strong Communication Skills: Excellent verbal and written communication skills, with the ability to translate complex data into clear, compelling narratives.
• •Leadership Abilities: Proven ability to lead cross-functional and senior teams and manage stakeholders at a senior level.
• •Commercial Acumen: Strong understanding of commercial terms, conditions, and service schedules.
• •Analytical Skills: Proficiency in data analytics, price and cost analysis, financial modelling, and business case creation.
• •Creative Thinking: Ability to think creatively and innovate data-led solutions.
• •Technical Knowledge: Strong awareness of cloud, infrastructure, service management, cyber security, data platforms, automation, and AI

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• •Declare they have a disability, and
• •Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance .

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

• Flexibility to work your way
• You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

• Your wellbeing
• You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

• Shape your path
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 course