SWBC
Data Capture Supervisor
Monterrey, NL
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hirly's read of this role
- Seniority
- Mid level
- Country
- CA
- Work mode
- On-site / unstated
- First seen by hirly
- 2 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
SWBC is seeking a talented individual who will supervise the staff and activities involved with entering and updating client insurance coverage information into computer systems.
Why you will love this role:
In this role, you will gain a wealth of knowledge around several areas within Lender Placed Operations. Your knowledge and experience will assist in improving processes and bridging knowledge gaps.
Essential duties include the following:
- Supervises the staff and activities of the data Entry team to include prioritizing, scheduling and monitoring the daily workflow, and process changes to ensure timely and accurate data input.
- Assists in the interviewing and hiring of new employees, completing and conducting employee performance appraisals, and approving vacation and sick time requests.
- Resolves all loan insurance inquiries, request for change, insurance payment, and refund issues from borrowers, insurance agents/brokers, and company staff, either by telephone, or written communication.
- Assists in assuring clients with accurate and timely loan status information by verifying, updating, and researching loan insurance information.
- Oversees the integration of input and update functions with LSAMS, COGNASYS, the AS400, and other automated systems and reports any system problems and/or issues to management.
Serious candidates will possess the minimum qualifications:
- High School diploma or equivalency. Some college coursework in Business, Management, Accounting, or related courses preferred.
- At least three (3) years’ experience in Banking, Insurance, Customer Service or related experience with two (2) years of supervisory experience.
- Excellent organizational and communication skills.
- Able to effectively communicate with a range of persons, from customers to senior management.
- Able to operate a PC and basic office equipment. Must be proficient in Microsoft Word, Excel, and the Internet.
- Able to type 40 WPM accurately.
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
Listed on hirly, a job board. hirly is not the employer: SWBC is hiring for this role.
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