Data Center Engineer

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Purpose of the role:

Working within Pico’s and Pico’s clients’ various Data Centers in Chicago with some NY, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.

Responsibilities and duties (include but not limited to)

This includes, but is not limited to the following services:

Equipment Rack and Stack

Cable, Label & terminate fiber or copper network cabling

Assist with the diagnosis of hardware and software - troubleshooting

Perform cabinet/cage audits

Blade/Card, Memory, Hard Drive, and Transceiver installations or removal

Testing and troubleshooting of copper and fiber optic circuits

Perform migrations of equipment, power, or networking devices

Shipping and receiving packages in Office and co-locations

Receive, log, and store internal packages

Arrange access for internal and external customers

Order, receive, install, and test cross connects (copper/fiber)

Provide timely updates using a computer-based ticketing system

Perform and document inventory verification/counts and rack elevation

Monitor and report on power utilization in co-locations

Maintain overall Data Centre cleanliness and appearance

Work flexible shift schedules including rotational on-call coverage

Report to the facility within a 1hour average for emergency outage assistance

We operate many data centers across EMEA, the candidate will be required to travel throughout Europe, sometimes on very short notice, particularly in the short term.

Home base will be the New Jersey area

Education, Skills and background (incl. Education and Experience Requirements)

3+ years of experience in Telecommunications or Data Centre related field

In depth knowledge of Telecom structured cabling standards

In depth knowledge of network device / server deployment

In depth knowledge of DCO standards and operations

3+ years use of industry standard test equipment

Effective organizational skills and high attention to detail

Building Management System and Branch Circuit Monitoring experience

Strong troubleshooting skills

Professional business communication and interpersonal skills

Mission Critical Data Centre Facility Maintenance

Working Arrangements

The working days for this role are Tuesday to Saturday: Tuesday to Friday 4 PM to midnight and Sat 9 AM to 5 PM. Sunday availability on request. This is a non-office-based position. Travel between data centers in Chicago (and occasionally beyond) will be required on an on-going basis. Home base is Chicago, where we operate out of Equinix. The travel is primarily within AMRS. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

Other important information

Physical demands of the position include:

Lift and handle up to 50 pounds

Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment

Work under a raised data center floor

Climb ladders (up to a16 feet) to reach plenum spaces

IMPORTANT DATA PRIVACY INFORMATION:

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here .

Full compensation packages are based on candidate experience and relevant certification.

Illinois Pay Range

$70,000 — $82,500 USD

Be a part of Pico Family

Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.