Data Center Technician II

What this Job Entails:

The Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• •Works on assignments that are moderately difficult, requiring judgment in resolving issues
• •Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:

• •Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• •Confirm and label devices, rack and cables.
• •Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• •Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• •Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• •Must be a US Citizen (No Dual citizenship)
• •Must have a valid US Passport or Passport Card and Real ID.
• •High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• •Excellent verbal and written communication skills in English
• •Ability to respond to any On-Call request within 1 hour, while on-call
• •Effectively utilize the ticket management systems
• •Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• •Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• •Ability to adapt to changing priorities, conditions, and circumstances
• •Strong organization skills
• •Working knowledge of computer hardware
• •Understanding of networking components and infrastructures
• •Knowledge of copper and fiber testers
• •Excellent troubleshooting skills
• •Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• •Experience with cable management and knowledge of how to run fiber and copper in a data center
• •Knowledge of Data-Center infrastructures fiber/copper topologies
• •Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
• •Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• •Ability to learn new software
• •Must provide own transportation to work locations

Preferred Qualifications:

• •Certifications in Data Center technologies are desired
• •Hands on experience in data center infrastructures
• •Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

• •Physically assist in moving and racking equipment.
• •Able to safely lift and move a minimum of fifty (50) pounds
• •Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• •Must have the ability to move from place to place within an office environment
• •Must be able to use a computer
• •Must have the ability to communicate effectively
• •Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range

• $19.22 - $30.35 USD (Hourly)
• •Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• •Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.