Degree Audit Specialist

Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.

Weekly Work Hours

40

Compensation Range

Staff Range N05 Hourly

Hourly Rate

$26.98 Hourly

FLSA

• United States of America (Non-Exempt)
• Work Location

• •All positions are considered on-site roles.
• •After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• •Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

• Staff
• Position Summary

Reporting to the Senior Manager, Degree Audit, the Degree Audit Specialist will provide comprehensive support and service to students and a host of internal stakeholders to promote pathway persistence, credential completion, and successful transfer.

Required Knowledge, Skills and Abilities

Knowledge of the purpose of community colleges and the vision of Dallas College.

• •Demonstrates exceptional customer service skills.
• •Demonstrates knowledge of Dallas College policies and procedures that impact student credential completion.
• •Demonstrates ability to use judgment to research and resolve complex problems with student-centered fairness and consistency.
• •Ensure compliance with local, state and federal laws and regulations.
• •Demonstrates evidence of application of promising practices that align with the goals and priorities of the College.
• •Demonstrates an understanding of emerging technologies and the effective application of service technologies to enhance student credential planning, tracking, and completion.
• •Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships.
• •Protects the privacy and confidentiality of employees, students and others.
• •Demonstrates attention to detail with the ability to manage multiple assignments and projects, create detailed action plans, and adapt to shifting priorities.
• •Makes decisions that are based on thorough analysis of issues and use sound judgment.
• •Proficient in the use of quantitative and qualitative data to inform service delivery.
• •Demonstrates experience in a comparably complex work environment with a proven track record of enhancing pathway support and credential completion.
• •Demonstrates strong time management, organization, problem-solving, and communication skills, with an emphasis on verbal and writing skills that effectively communicate complex ideas with clarity and precision.
• •Ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university.
• •Excellent interpersonal skills using collaboration, tact, patience, and courtesy.

Key Responsibilities

• •Participates in initiatives focusing on increasing persistence and completion numbers.
• •Ensures timely processing of all degree requirement exceptions to academic programs and makes any necessary updates to the student’s official degree plan.
• •Demonstrates knowledge of MS Excel, SharePoint, Navigate, and Colleague’s Degree Audit module and other student services technology.
• •Demonstrates advanced knowledge of curriculum, including degree, certificate, and core curriculum requirements.
• •Ability to work independently and as a member of a team.
• •Demonstrates strong written communication skills in order to effectively communicate with students.
• •Works with Pathway Specialists, Success Coaches, and Schools to ensure accuracy of credential and core requirements; and assists in the resolution of degree audit issues for students, faculty and staff.
• •Verify graduation requirements and confer degrees.
• •Assist with commencement and diploma processes, assignments/responsibilities.
• •Prepare graduation lists and honors lists for various internal stakeholders.
• •Collaborates with different workgroups to increase student success outcomes.
• •Collaborates with the Pathway Specialists and Career and Transfer Skills Development specialists in developing understandable, user-friendly, consistent transfer guides explaining and clarifying course transferability and program requirements at partnering 4-year colleges and universities.
• •Ensures regulatory compliance with Dallas College, state, and federal requirements.
• •Prepares and presents reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• •Exhibits high-quality customer service standards.
• •Completes required Dallas College Professional Development training hours per academic year.
• •Utilizes excellent interpersonal, oral, and written communication skills to interact effectively with individuals within the Dallas College community network.
• •Perform other duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• •Associate’s degree in higher education, community college, student development or another related field as confirmed by official transcripts.
• •Minimum two (2) years of registrar, degree audit, or related experience. Preference is within a higher education environment.
• •Official transcripts are required.
• •Bilingual or multilingual preferred.​

Preferred Experience:

• •Three (3) or more years of experience in degree audit, registrar/records, graduation, academic advising, curriculum, transfer evaluation, or credential completion.
• •Experience conducting degree audits and determining degree, certificate, and core curriculum completion.
• •Experience interpreting catalog requirements, curriculum changes, substitutions/exceptions, residency requirements, GPA requirements, and institutional academic policies.
• •Experience with Workday Student and/or Stellic, or comparable student information and degree-audit systems.
• •Experience with Navigate, Microsoft Excel, Microsoft 365, reporting tools, or other student-success technologies.
• •Experience supporting graduation processing, credential awarding, reverse transfer, or proactive identification of students eligible for credentials.
• •Demonstrated ability to analyze data, reports, or student populations to identify completion opportunities and resolve discrepancies.
• •Strong attention to detail and demonstrated ability to make consistent, well-documented decisions involving complex academic records.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribu