Delivery Coordinator | Lexus Wilmington

Job Description

Join Our Team as a Delivery Coordinator at Lexus Wilmington!

At Lexus Wilmington, we don’t just hand over the keys — we deliver confidence, excitement, and an unforgettable experience. As our Delivery Coordinator , you’ll be the final touch in a customer’s journey to luxury ownership, ensuring every guest leaves fully confident in their new Lexus and thrilled about the road ahead.

• Direct-to-consumerExperience Everything MileOne has to Offer:
• - Competitive compensation
• - Training and mentoring
• - Great opportunities for advancement
• - Positive, success-driven work environment
• - State-of-the-art CRM, Inventory management & Internet resources

• Our MileOne Employee Advantage:
• MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

• Essential Duties:
• - Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores
• - Introduces customers to service and parts personnel, indicating shop location and hours of operation
• - Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction
• - Career Growth to Service Advisor or Sales Associate

• Qualifications:
• - Valid Driver’s License
• - Must be at least 18 years old
• - 2 years of Retail/Direct to consumer sales experience
• - Bilingual skills is preferred
• - Must be able to effectively communicate and demonstrate each feature of the vehicle
• - Must be available to work nights, weekends
• - Ability to explain technology to individuals who may/may not be technologically inclined
• - Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.