Delivery Manager - Japanese Bilingual

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. 1. Ensure stable and healthy delivery during transition and operation. 2. Work closely with Project team to meet expectations from client and Project team. 3. Identify and drive process improvement opportunities to enhance efficiency and productivity. 4. Ensure effective and accurate reporting to client, project team, leadership team as required. 5. Able to resolve irregular and complex cases with expertise and insights to enhance customer satisfaction. 6. Work with Project team to identify Process Change Requests (PCR) and provide data analysis as needed. 7. Engage with employees on a monthly basis to keep the team morale and employee satisfaction. 8. Ensure team utilization and team productivity. 9. Ensure collaboration and cross support between Payroll and Benefit teams. 10. Ensure team to comply with IBM BCG, Data Security & Privacy, Business Control regulations. Work with team members to establish Social Contract. 1. Native or near native Japanese skill, JLPT-1 or above. 2. Fluent communication in verbal Japanese is a must. 3. Bachelor’s Degree or above, preferably Human Resources related major. 4. COMPANY/SAP/Oracle ERP experience is perferable. 5. Intermediate in MS Excel/Word/PowerPoint. 6. Good computer and internet navigation skills. 7. Logical, organized, detailed, with strong analytical skills. 8. Proved problem-solving abilities. 9. Proved skills in managing multiple priorities effectively. 10. Excellent communication and interpersonal skills. Philippines Project Management Professional QUEZON CITY, PH QUEZON CITY (0856) IBM Business Services Analytical Skills Communication Enterprise Resource Planning Human Resources Interpersonal Skills Japanese Navigation Oracle SAP