Deposit Services Intern

Description

First National Bank is seeking a highly motivated college intern to support the Deposit Services team, including Deposit & Branch Operations, Payments, and Digital Banking & Customer Support, by assisting with daily operational tasks, completing project-based assignments, and contributing to payments and digital banking initiatives. This internship provides hands-on exposure to deposit operations, electronic payments, digital banking platforms, and customer support within a community bank environment. The Deposit Services Intern will receive structured training and oversight while gaining insight into how the Bank serves its customers and keeps its deposit and payment channels accurate, secure, and efficient.

What’s in it for you?

• •Develop real-world problem-solving and collaboration skills while working both independently and as part of a team.
• •Gain hands-on exposure to deposit operations, payments, and digital banking, building practical industry knowledge.
• •Strengthen your ability to thrive in a fast-paced environment, balancing priorities, multitasking, and adapting to changing needs.

What will you do as an Intern?

• •Assist the Deposit & Branch Operations, Payments, and Digital Banking & Customer Support teams with day-to-day operational support, including data processing, daily review activities, and follow-up tracking.
• •Gather, organize, and analyze data to support payments and digital banking initiatives, such as ACH, remote deposit capture, wires, bill pay, positive pay, online banking, and mobile banking.
• •Prepare summaries of payment volumes, digital banking activity, and service trends for internal reviews and team discussions.
• •Complete a pricing analysis project for the Deposit Services leadership team.
• •Support project-based assignments focused on payments, digital banking, process improvement, and enhancing the customer experience.
• •Assist in the development of training materials, procedures, reference guides, or customer-facing resources related to deposit services, payments, and digital banking.
• •Collaborate with team members to ensure accurate documentation and adherence to regulatory and internal requirements.
• •Gain exposure to the Bank’s deposit and payment operations, vendor partnerships, and cross-functional collaboration with Branch Support, Payments, Digital Banking, and Customer Support teams.

Requirements

What will you need as an Intern?

• •To be at least 18 years of age.
• •High School diploma or equivalency required.
• •Completion of at least two years of college and be currently enrolled in a college or university program such as criminal justice, finance, business, analytics, cybersecurity, or another related field.
• •Availability of up to 40 hours per week during summer months, beginning mid-May through mid-August. Must be punctual and dependable.
• •Strong analytical and problem-solving skills, including gathering data, attention to detail, and drawing sound conclusions.
• •Interest in learning deposit operations, electronic payments, digital banking, and banking regulations, with the ability to build proficiency over time.
• •Working knowledge of Microsoft Office, especially Excel and Word, with comfort using bank systems.
• •Flexibility and adaptability to support team needs as required.

Why This Internship?

• •Direct mentorship and exposure to senior leadership.
• •Meaningful, real-world projects with tangible outcomes.
• •Broad experience across deposit operations, payments, and digital banking.
• •Strong alignment with academic learning objectives.

We are proud to be an EEO/AA/M/F/Disabled/Veteran employer