Deputy Manager - Dublin

Deputy Manager - Dublin

Two vacancies - Communities services / Housing First

12 Month Fixed Term Contract (with a view to permenancy)

€46,699.91 per annum

35 Hours per week (M-F)

1. Scope of Responsibility

This role offers a fantastic opportunity to provide support to our organisation’s central services across the Republic of Ireland. Depaul is a values-led organisation working with a number of services throughout ROI and NI. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals

2. Key Areas of Responsibility

The Deputy Manager will support the Manager in the efficient, effective management of the project, and will work within the principal of harm reduction. In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of your project, providing care and support to the particular project’s client group.

Responsible for provision of staff support, supervision and training and manage staff performance through probation, JARS and supervision

To manage all service user processes (intake, case management, referral, etc.) through the team

To manage the staff rota and ensure adequate cover for project

In conjunction with the LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams

Responsible together with the PGM and the LMT for ensuring the project operates as defined by the Health and Safety Statement.

Responsible for overseeing property maintenance and that repairs are attended to and ensure health & safety standards are maintained

Be involved in financial planning for project, manage the project budget with LMT, prepare monthly payroll and ensure cash procedures are followed

Develop/manage an operational and well-functioning staff team and ensure team meetings & case conferences are undertaken, run/ participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM)

Oversee the management and support of volunteers within the project

Facilitate the requirements of F&C team and liaise with project staff as required.

Participate in on-call rota.

To work collaboratively with a Multidisciplinary Team (MDT) delivering person-centred and community-based support through the Depaul HF team to individuals with complex health, mental health, and addiction needs who have moved directly into permanent housing. (Housing First only)

Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by SST and contribute to the improvement of quality, training, SU involvement and other aspects of service quality as required (Communities only)

3. Person Requirements

1) Housing First

2 years’ experience working in the homelessness field, ideally in a direct access context, or key working role

Understanding of the principles of Housing First

Experience of low threshold harm reduction services (desirable)

Understanding of the key issues relating to managing a community setting

Ability to use initiative, apply sound decision making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations

Ability to manage service users with complex needs and challenging behaviours

Ability to ensure that Health and Safety procedures are adhered to

Ability to motivate staff in the provision of services to homeless people

Proficient use of IT required in role, including email in a professional capacity.

While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.

All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.

2) Communities

2 years’ experience working in the homelessness field, in a direct access client support, or key working role.

Experience of low threshold, harm reduction services desirable

Strong admin and reporting experience as this post is admin heavy.

Good client facing experience as you will be working with external stakeholders, hotels, and other government bodies regularly.

Flexible working mind-set as you will be traveling around Dublin to various services throughout the week.

An understanding of the key issues relating to managing a residential setting.

Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations.

Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers.

An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project.

Ability to manage service users, with complex needs and challenging behaviours

Respect for the values and beliefs of Depaul

While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.

All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.

• WHY WORK FOR US?
• Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
• We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• •We celebrate the potential of people
• •We put our words into action
• •We aim to take a wider role in civil society
• •We believe in rights and responsibilities

Click Here to Review our Privacy Notice for Employees in ROI

• EQUAL OPPORTUNITIES:
• Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Our Benefits

Annual Leave Up to 3 years' service: 25 days per year

3 years' up to 5 years' service: 27 days per year

Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)

10 public holidays each year with Good Friday as discretionary day.

Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.

Non-Shift Workers: Paid day off on public holidays.

Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.

Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.

Pension Matched by the employer

Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.

Life Assurance Four times salary

Maternity /Adoptive Leave 18 weeks full pay

Paternity Leave 2 weeks full pay

Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)

Employee Assistance Program EAP is a confidential counselling service that provides support