Bajaj Finance
Deputy Unit Manager - Operations and Service
India
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hirly's read of this role
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 9 Nov 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Job Purpose “This position is open with Bajaj Finance ltd.” Managing & Resolving the customer complaints and escalations reaching to the Senior Management team and board of directors. Deep-dive of escalations, RCA CAPA and identifying process Gaps. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) 1. Escalations Management - SMT ? Resolving Customer escalations to the Senior Management Team (email & social media) ? Out calling the customer and und…
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