Digital Asset Custody Operations Analyst

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Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Analyst 2 - C10 - Hybrid (Internal Job : Securities and Derivatives Processing) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

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In this role, you’re expected to:

The Analyst will be responsible for monitoring and ensuring settlement of transactions for digital assets on blockchain networks, ensuring all activities are completed within defined cut-offs, security guidelines, and operational controls. The role demands precision, adherence to standard operating procedures, and the ability to work in a continuously evolving environment. Prior experience in settlements and reconciliations is required. Knowledge of blockchain or digital asset workflows will be an advantage.

The Digital Asset Custody Operations team executes and monitors transactions across multiple blockchain protocols for institutional clients. The function ensures timely completion of asset transfers, proper recording of settlement details, and reconciliation between on-chain balances and internal systems. This role is focused on exception handling within a regulated environment. This role operates within a 24/7 shift model to ensure continuous operational coverage.

• •On-Chain Confirmation: Monitor blockchain explorers to confirm settlement completion within required timeframes, including checks on transaction details as required.
• •Reconciliation: Compare on-chain transaction records with internal custody and settlement systems to identify and escalate breaks within defined cut off windows.
• •Exception Handling: Investigate failed, delayed, or mismatched settlements and escalate to checkers or supervisors per protocol.
• •Audit & Documentation: Maintain accurate transaction logs, settlement reports, and audit trails in accordance with policy.
• •Operational Coordination: Work with internal control teams and blockchain support staff to resolve operational discrepancies.
• •Process Adherence: Ensure all settlement activities align with defined SLAs, regulatory requirements, and internal SOPs.
• •Continuous Improvement: Identify recurring manual touchpoints and operational bottlenecks, actively proposing SOP enhancements and workflow fixes.
• •Shift Handover Rigor: Maintained disciplined end-of-shift logging and ensure seamless transition of pending transactions.

As a successful candidate, you’d ideally have the following skills and exposure:

• •1–3 years in settlements or reconciliations (financial services or digital asset environment).
• •Exposure to blockchain transactions or digital asset custody platforms is preferred.
• •Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• •Understanding of blockchain fundamentals (wallets, private/public keys, token standards).
• •Proficiency in Microsoft Excel for operational reporting and reconciliations.
• •High accuracy and attention to detail in transaction processing.
• •Ability to work in fast-paced environment with continuously evolving landscape.
• •Strong problem-solving skills for settlement exceptions.
• •Effective communication for clear escalation and status reporting.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services ------------------------------------------------------

Job Family:

Securities and Derivatives Processing ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

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