4Front Credit Union

DIGITAL SERVICE REPRESENTATIVE I (In-Person)

Zeeland, MI

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 16 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

**This position is not eligible for remote work or immigration sponsorship.

Digital Service Representative I

Communication Center | Non-Exempt

Job Range: $17.84 - $21.06/hour

Mid Shift:

*This position is subject to a Saturday rotation

(non Saturday week) 8:30 am - 5:00 pm, Monday - Friday

(Saturday week) 8:30 am - 5:45 pm Monday - Friday, one day off during the week

Saturday - 8:45 am - 2:15 pm

Help members bank with confidence—wherever they are.

At 4Front Credit Union , we believe banking should feel personal, even when it happens through a screen. As a Digital Service Representative I , you’ll be one of the friendly faces our members count on for convenient, accurate, and exceptional service through our digital channels.

You’ll help members complete everyday transactions, answer questions, navigate digital banking, and discover solutions that can help them reach their financial goals. If you enjoy helping people, learning new things, and creating great experiences, this could be a great place to grow your career.

What You’ll Do

Connect with members through digital channels, providing friendly, professional service
Process deposits, withdrawals, loan payments, transfers, and other transactions accurately and efficiently
Help members with account questions, maintenance requests, digital banking services, and everyday financial needs
Listen for opportunities to connect members with products and services that may make their financial lives easier
Resolve routine questions and know when to bring in additional support
Work alongside a collaborative team committed to delivering a seamless member experience

What You’ll Bring

High school diploma or equivalent
Strong communication, customer service, and problem-solving skills
Comfort using computers, digital platforms, and learning new technology
Attention to detail and the ability to stay organized in a fast-paced environment
Customer service experience is preferred; financial institution experience is a plus
Spanish-English bilingual proficiency is a plus

Why 4Front?

At 4Front, people helping people is more than a philosophy—it’s how we work. You’ll join a supportive, inclusive team where you can build your skills, grow your career, and make a meaningful difference for our members and communities.

We offer competitive pay, medical, dental and vision coverage, generous PTO and paid holidays, a 401(k) with employer match, tuition reimbursement, professional development, career growth opportunities, and more.

Ready to bring great service to the digital side of banking? We’d love to meet you.

Original posting on 4Front Credit Union's site ↗

Listed on hirly, a job board. hirly is not the employer: 4Front Credit Union is hiring for this role.

Browse similar roles

More roles at 4Front Credit Union

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job