Director, Admissions

JOB POSTING: Director, Admissions

REPLACEMENT / NEW: Replacement role

For more than 40 years, Redeemer University has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person. Rooted in a Reformed biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about where we fit into God’s story while it prepares students to reflect the love of Jesus Christ in every career and calling. A rigorous academic program with an interdisciplinary core is supported by a vibrant community characterized by caring discipleship. The result is an enriching and transformational educational experience integrating faith, learning and service.

Redeemer offers 35+ majors and streams that lead to a variety of undergraduate and graduate degrees. The university currently serves more than 1,100 students and its faculty are engaged in teaching, service to the community, and research, some of which is supported in part by the Natural Sciences & Engineering Research Council of Canada (NSERC), the Social Sciences & Humanities Research Council of Canada (SSHRC), and other funding agencies and donors.

A privately funded and publicly chartered institution, Redeemer offers excellent Christ-centred teaching, strong investments in research, rich student-faculty interaction, and unique opportunities for experiential and holistic learning. Redeemer produces graduates who are accepted into graduate programs across the continent and beyond. In recent national surveys, Redeemer students have ranked the school as one of the top universities in Canada for overall student satisfaction, especially for providing a nurturing and challenging academic environment with top-notch faculty, along with its warm on-campus community.

Located on a beautiful 83-acre campus in Hamilton, Ontario, Redeemer operates under a charter from the Government of Ontario and is a member of Universities Canada (UC), the Council for Christian Colleges and Universities (CCCU), and the Canadian Council of Christian Charities (CCCC).

Learn more at www.redeemer.ca.

The Position:

In line with Redeemer’s 2035 vision for enrolment growth, the Director, Admissions is responsible for leading and implementing recruitment strategies to attract and enrol students into undergraduate, certificate and graduate programs as well as microcredentials. This role is uniquely positioned to lead the annual recruitment plan and the campus events strategy. The Director, Admissions is a key member of leadership across campus, developing best practices and sharing challenges for recruitment and admissions.

Responsibilities :

Directing the annual recruitment operational plan and schedule, and its implementation

Work collaboratively with the Associate Vice President, Enrolment to develop and identify recruitment strategies for all Redeemer programs, students and territories to meet the recruitment targets of the institution

Direct annual recruitment plans for specific portfolios and specialized populations including but not limited to athletes, churches, parents, home-educated students, first generation students and transfer students

As part of the annual recruitment plan, develop recruitment pipelines, and subsequent strategies, for individual programs in the portfolio (ex. MEd, BEd, NFP Certificate)

Oversee the planning, development, and execution of recruitment events, including the development of internal processes and recommending of institutional policies to ensure positive and safe campus guest experiences

Set event targets and measuring events success through data-driven analysis and reporting

Alongside the Director, Enrolment Operations, request and plan for any operational changes including the development of new processes/efficiencies, application updates, and new program launches

Ensure the work of admissions and recruitment connects to and enhances the strategic plan of Redeemer University

Create and maintain standard operating procedures for campus visit and events, recruitment travel and other admissions-specific processes

Travel and Recruitment Development

In collaboration with the appropriate stakeholders in the university, support and maintain partnerships with key external stakeholders for program-specific recruitment

Maintain a recruitment territory of students of 20-30 deposited students, including travel, student contacts and application funnel development

Strategically direct key undergraduate portfolios including but not limited to Key High School portfolio, athlete recruitment, international study permit process, homeschool, and parent communications

Travel throughout the year (approx. 5 weeks in total cross-Canada) to key partners & provide regular communication to them throughout the year via newsletters or mail

Leading and Directing Admissions Team

Manage, train, and assist admissions counsellors, Manager, Undergraduate Admissions, enrolment advisors and campus events coordinator

Equip recruitment team with resources and opportunities for continual professional development

Set priorities and keep regular communication with direct reports

Additional Projects and Emerging Opportunities

Regularly review and recommend changes to the admissions processes and requirements for programs in portfolio, removing as many barriers as possible to applicants while maintaining the integrity of the admission requirements and ensuring processes are in line with competing programs.

Review and provide input into program and recruitment-specific communications that connect to the unique prospective student and learner

Represent Redeemer at SEMCCU alongside Directors of Admission at Christian Universities across Canada

Implement recruitment-specific elements of new program development

Be abreast of market research and trends and ensure the Associate Vice President, Enrolment is aware of possible risk and exposure related to admissions and recruitment

Admissions decision review

Undergraduate: Review admissions files for general admissions criteria

BEd: Review admissions files and recommend candidates for interview, subject to faculty review

Certificates: Make admissions decisions for all Not-for-profit Management Certificate students

Academic Microcredentials: Make admissions decisions for learners and students in microcredentials

Masters: Review and recommend masters candidates, subject to faculty review.

Preferred Skills and Attributes :

Possesses an in-depth understanding of the university recruitment market in both Ontario and Canada

Experience with Christian post-secondary education

Ability to plan strategies that provide a student-first admissions experience and meets the enrollment targets of the institution

Extensive experience in collaboration, problem-solving, and adaptability under pressure

Excellent communication skills

Availability to travel on university business often involving evenings and weekends

Ability to provide clear and accurate information across a variety of programs, degrees and admissions processes

Comprehensive data management skills – familiarity with data management systems and CRMs

A proven ability to supervise others and create a culture of thriving

Other Requirements:

Understanding of Redeemer University (Mission, Values, and Reformed Christian identity)

Ability to communicate the distinctiveness of the Reformed faith and its relation to the education and mission of the university.

Education/Training :

Required - Bachelor’s degree - A degree in a social science field would be an asset

Required - Master’s degree in an Education, Higher Education, Business, or relevant field

Minimum of five years of experience within post-secondary education or related field or an equivalent combination of education and work expe