Director Donor & Volunteer Engagement

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University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill’s record of fundraising success in support of University priorities.

By joining UA, you can be part of a dynamic and exciting team of professionals that is making an extraordinary impact on the world by advancing the philanthropic and engagement ambitions of McGill University.

To find out more about UA, please visit us at www.mcgill.ca/advancement/ua-careers .

Position Context:

Under the direction of the Senior Director, Bequests & Planned Gifts and Donor & Volunteer Engagement and in collaboration with the Assistant Vice-President, Development and Volunteer Partnerships, lead the development and execution of a strategy for the substantive recognition and engagement of donors and senior volunteer leaders across the University.

Primary Responsibilities:

• •Lead the development and execution of a strategy for the substantive recognition and engagement of donors to deepen their relationship and amplify their giving to the University.
• •Lead the development and execution of a strategy for the substantive engagement of senior volunteer leaders across the University who can assist in achieving current campaign objectives and moreover be nurtured for enhanced and sustained leadership service in support of the University’s philanthropic goals.
• •Build and maintain effective collaboration and communication with development staff, Advancement Operations, Advancement Communications, and Alumni Engagement to ensure alignment of activities and timelines and optimal cross-unit efficiencies.
• •Exercise innovative leadership in the development of long-term and annual plans and provide progress reports towards goals.
• •Identify emerging methods and opportunities to recognize and engage McGill’s donor and volunteer community. Conceive, develop and implement innovative plans and activities to support and promote such methods and opportunities.
• •Serve and work in close collaboration with Advancement’s development team and the Faculties to ensure effective recognition and engagement of our donors and volunteers.
• •Build productive relationships with fundraisers, faculty leadership and administrative units to ensure each donor is meaningfully and strategically recognized and engaged.
• •Play a lead role in the development and strategic use of events that convene donors and volunteer leaders across the University, such as the Leaders Alliance.
• •Identify the need for technology to support the mission of the department and create greater efficiencies; work with colleagues within University Advancement to build systems and reports and source external vendors and platforms, as necessary.
• •Lead two teams of advancement professionals – Donor Relations and Volunteer Partnerships. Ensure objectives and performance are aligned with strategic priorities of the Development Unit and of University Advancement as a whole.
• •Act as a subject-matter expert and an ambassador of Advancement. Establish productive relationships with external and internal stakeholders in order to advance Advancement’s mission as appropriate. Provide leadership, professional guidance and strategic advice to senior colleagues in the area of donor relations and volunteer partnerships.
• •Perform other related duties as required.

Donor Relations specific:

• •Foster a culture of philanthropy across the University that promotes the importance of donors in advancing the University’s priorities.
• •Lead the development and execution of a donor-centered stewardship and recognition framework that enhances donor engagement, satisfaction, and long-term philanthropic commitment, while balancing institutional priorities and resources.
• •Work in close partnership with other Advancement units, specifically the Fundraising and Compliance functions, to create synergies in all aspects of donor recognition and engagement.
• •Work closely with the Communications team to ensure that tailored and broad-reaching reporting and recognition communications are closely aligned with strategic objectives and priorities.
• •In collaboration with other Advancement departments, develop strategies and metrics to understand, measure and monitor the output and impact of the Donor Relations program.

Volunteer Engagement specific:

• •Foster a culture across the University that promotes “careers” of volunteer service through increased levels of responsibility and engagement in programs of varied institutional focus. Help to establish a culture that values volunteerism and recognizes the role of volunteers in advancing the University's mission.
• •Contribute to volunteer identification and recruitment and develop and implement training programs for volunteer service and leadership development, as well as training for Advancement and University staff who work with volunteers.
• •Oversee the building, management and growth of the Leaders Alliance program, including minimum standards, protocols and materials that support consistent engagement across all stages of the volunteer cycle.
• •Mentor and collaborate closely with senior development leads and the Vice-President (Advancement) to ensure effective management of Faculty Advancement Boards (FABs) and Regional and National Advancement Boards (RABs and NABs).
• •Collaborate with the Vice-President (UA) and Assistant Vice-President on the strategy and management of the Advancement Council, Council of Chairs and Emeriti Council.

Other Qualifying Skills And/Or Abilities:

• •Extensive experience leading the strategic development, implementation, management and evaluation of comprehensive volunteer engagement and donor relations programs, preferably in an academic/higher education setting.
• •Proven ability to establish and execute long-term strategies that enhance donor engagement, volunteer participation, philanthropic outcomes, and institutional reputation.
• •Expertise in overseeing complex, donor-facing initiatives, events, and recognition programs from strategic conception through implementation and evaluation.
• •Strong understanding of the role of leadership volunteers and of donor experience and stewardship within an integrated fundraising framework, and the ability to align programs and resources with institutional priorities and advancement objectives.
• •Knowledge and understanding of McGill University’s mission, strategic priorities and advancement goals are an asset.
• •Demonstrated success leading, developing, and inspiring high-performing professional teams, fostering a culture of collaboration, accountability, innovation, and continuous improvement.
• •Demonstrated ability to operate effectively in a complex and evolving environment, balancing competing priorities while leading multiple large-scale initiatives and delivering timely results.
• •Exceptional strategic thinking, organizational leadership, planning, and project management capabilities, with a proven ability to translate vision into actionable plans and measurable outcomes.
• •Highly developed judgment, analytical, and problem-solving skills, including the ability to address complex and sensitive issues, identify opportunities, manage risk, and drive organizational change.
• •Strong relationship-building and influencing skills, with the ability to engage, advise, and collaborate effectively with senior administrators, academic leaders, volunteers, donors, and internal and external stakeholders.
• •Client-centered and service-oriented, with exceptional interpersonal skills, professional cred