Director, Financial Assistance - Miller School of Medicine

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The University of Miami/UHealth, Division of Enrollment Management, has an exciting opportunity for a full time Director, Financial Assistance -Miller School of Medicine to work in Miami, FL.

The Director of Financial Assistance provides strategic leadership, operational oversight, and regulatory stewardship for all financial aid programs serving medical students. This position reports to the Senior Director of Financial Assistance for Graduate Students. Coordination and collaboration with the Medical Campus leadership and staff including scheduling, and directing student-facing services is led by the Senior Associate Dean of Student Affairs on the Miami Medical Campus. The Director is responsible for administering federal, state, institutional, and private financial assistance programs while ensuring compliance with all applicable regulations and accreditation standards. They serve as the primary subject matter expert on medical student financial aid, educational debt management, affordability strategies, scholarship administration, and student financial wellness. This leader collaborates closely with Admissions, Student Affairs, Enrollment Management, Finance, Development, and Medical Education leadership to advance recruitment, enrollment, retention, student success, and debt management objectives. The Director develops and implements comprehensive financial aid strategies that promote access, affordability, and informed borrowing while supporting institutional enrollment goals and the long-term financial well-being of medical students.

Department Specific Functions:

Student Financial Assistance, Debt Management & Financial Wellness

Provides strategic oversight of medical student financial aid counseling, debt management, financial literacy, and financial wellness programs.

Establishes goals, service standards, and performance metrics to ensure effective student financial support and positive outcomes.

Directs institutional strategies that promote affordability, responsible borrowing, and long-term debt management.

Oversees the development and delivery of financial education, debt counseling, and repayment planning resources to medical students.

Monitors student borrowing trends, debt outcomes, and program effectiveness to inform decision-making and continuous improvement.

Maintains expertise in health professions financial aid, loan repayment programs, loan forgiveness opportunities, and regulatory changes.

Supervises the Associate Director of Financial Assistance responsible for financial aid counseling, debt management, and financial wellness programming.

Coordinates compliance and technical efforts with other graduate student financial aid professionals at the University of Miami.

Leadership, Supervision & Office Operations

Provides leadership and direction for financial aid staff and office operations at the medical campus.

Establishes performance expectations and promotes a culture of accountability, excellence, and continuous improvement as part of both the medical campus student services team and the graduate financial aid team.

Recruits, mentors, develops, and evaluates staff.

Oversees workflow management, service standards, and operational efficiency initiatives.

Contributes to a collaborative, student centered approach and environment on the medical campus and as part of the overall graduate student aid team.

Suggests improvements to technology, automation or processes to enhance student service and/or ensure compliance with federal, state, institutional and AAMC regulations.

Strategic Partnerships & Accreditation Support

Serves as the primary liaison for financial aid related matters between Medical Education, Enrollment Management, Finance, Student Affairs, Admissions, and external stakeholders.

Supports institutional accreditation efforts related to student financial services and debt management.

Participates in strategic planning and medical education initiatives.

Contributes to policy development and institutional decision-making related to student access, affordability, and success.

Represents the institution in professional organizations, conferences, and financial aid associations.

Financial Aid Strategy, Administration & Compliance

• •Directs the administration of federal, state, institutional, and private financial aid programs for medical students.
• •Ensures compliance with Title IV regulations, Department of Education requirements, accreditation standards, and institutional policies.

Under the direction of the Office of Financial Assistance and Student employment, interprets complex regulatory guidance and implements necessary operational changes.

Oversees financial aid policies, procedures, internal controls, audits, and risk mitigation activities.

Serves as the institutional expert on health professions financial aid regulations and the Liaison Committee on Medical Education (LCME) accreditation standards and best practices.

Maintains readiness for federal, state, accreditation, and internal reviews.

Scholarship & Institutional Aid Management

Oversees institutional scholarship, grant, and endowed aid programs for medical students.

Develops awarding methodologies that support institutional enrollment and student success goals.

Collaborates with Development and Finance to maximize scholarship utilization and donor stewardship.

Monitors scholarship expenditures and fund compliance.

Provides analysis and recommendations regarding scholarship strategy and aid leveraging.

Data Analytics, Enrollment and Recruitment Support

Partners with Admissions and Enrollment leaders to support recruitment, yield, and matriculation goals.

Develops financial aid strategies and modeling that enhance competitiveness and support enrollment objectives for medical students.

Analyzes applicant affordability needs, aid utilization, borrowing patterns, student debt levels and other key metrics and recommends funding approaches.

Participates in admissions events, recruitment programs, accepted student events, and financial aid presentations.

Provides data-driven recommendations regarding enrollment trends and financial aid impact to support leadership decision making.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• •Bachelor's degree required; Master's degree in Higher Education Administration, Business Administration, Public Administration, Finance, Counseling, Student Affairs, or related field preferred.
• •Minimum 5 years of relevant experience.
• •Minimum of 3-5 years of leadership or supervisory experience.

Experience administering Title IV financial aid programs required.

Experience in graduate, professional, health professions, or medical education financial aid strongly preferred.

Experience with debt management, financial literacy programming, scholarship administration, and enrollment support preferred.

Experience working with data and budget analysis in a financial aid setting preferred.

• •Experience with CSS Profile and institutional methodology is strongly preferred.
• •Expert knowledge of federal financial aid regulations and compliance requirements.
• •Knowledge of medical education financing and physician debt management strategies.

Strong understanding of enrollment management principles and scholarship leveraging.

Advanced analytical and financial modeling skills.

Experience using student information systems and financial aid software platforms.

Exceptional communication, presentation, and interpersonal skills.