Director, Global HRIS

Job Posting End Date: November 22

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans

Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

Generous PTO (including paid time to volunteer!)

Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

Unum is looking for a HR technology leader to join our global People & Communications technology team! This leadership role will coach and develop a team of three HRIS Analysts, manage the HRIS support process, lead the prioritization of work with IT, and drive technology initiatives across People & Communications. The ideal candidate brings strong HR technology expertise (Workday, ServiceNow, AI, automation, etc.) along with a passion for developing people, improving how we work, and partnering across the organization to deliver scalable, innovative solutions that create meaningful business value.

Principal Duties and Responsibilities

• •Directing how to leverage People & Communications systems and/or application functionality more effectively on a global basis.
• •Proactively recommending and driving process improvements and innovative solutions to add value to the business.
• •Directing the design of and configuring systems changes in support of business strategy and process.
• •Partner with functional areas, business partners, business leaders, and cross-functional teams to understand business strategy and processes and how technology delivery can change, support, or automate those processes.
• •Manage large cross functional projects that require multiple resources, dependencies, and ensuring objectives are delivered on time and under budget.
• •Manage HRIS Analyst and Senior HRIS Analyst resources as needed. Provide performance coaching and disciplinary action for staff, as needed.
• •Direct and drive technology initiatives that span multiple P&C disciplines.
• •Consults with process owners on technology capabilities, product roadmaps and how Unum can best leverage functionality to support business goals and objectives.
• •Direct the configuration and reporting of systems across multiple P&C disciplines including compensation, talent acquisition, performance management, absence management, learning, time entry, benefits, talent management, communications, corporate social responsibility, payroll, inclusion and diversity, etc. in support of business strategy and process.
• •Proactively identify process and/or configuration gaps. Recommend, influence, drive and implement opportunities to improve the employee, candidate, manager, executive and People & Communications experience. Drive end user adoption of existing and newly implemented technologies.
• •Influence vendor product direction through active membership and contribution to Community sites. Develop and build relationships with other vendor customers, product managers and other influencers at vendors. Represent Unum at events, conferences and user groups.
• •Train human resource professionals, managers and employees on critical technology functionality, as needed.
• •Manage technical vendor relationships related to implementation projects and/or ongoing support. Negotiate with, influence and drive vendors to support Unum and project delivery.
• •Document business process, process support tools, training materials and test plans.
• •Support the application release process to ensure planning and managing of the continuous delivery of system updates, including updates to supporting material, process documents, job aids and other relevant documentation.
• •Establish and develop relationships with partners throughout the enterprise, including Information Technology, Finance, Procurement, Security, Legal, etc. to ensure optimal cross functional system optimization and process design
• •Direct and oversee support for Tier 3 complex technical inquiries from People & Communications or the business, meeting SLA’s for response time, quality, etc.
• •Provide technical guidance, coaching, and mentorship to HRIS Analysts on the team. May manage HRIS Analyst or Senior Analyst resources including managing performance and providing ongoing coaching and development.

Job Specifications

• •Bachelor’s degree (Computer Science, Human Resources or a related field) or equivalent experience.
• •Minimum of 8+ years of HRIS and business analysis experience or related.
• •Minimum of 2+ years of direct management experience.
• •Experience directing and configuring a large global HRIS platform required.
• •Ability to apply broad business and technology understanding of internal and external trends and capabilities, to ensure successful implementation of HRIS plans.
• •Extensive application configuration and user support experience strongly preferred (Workday, ServiceNow, Microsoft SharePoint, AI, automation, etc.).
• •Exceptional knowledge of and experience with HRIS systems, integrations and downstream, cross-functional impacts.
• •Demonstrated leadership in executing HRIS plans successfully that enable technical or business capabilities and address technology or business priorities.
• •Strong understanding of Agile/Lean leadership principles.
• •Exhibits courage by taking smart risks and encourages others to do so; empowers innovative approaches by motivating others to be proactive and resourceful.
• •Demonstrates strategic and critical thinking capability.
• •Demonstrated extensive project management skills for large and complex projects and the ability to manage multiple assignments simultaneously while meeting deadlines and quality standards.
• •Functional knowledge in key People & Communications competencies including, compensation, performance management, recruiting, benefits, payroll, absence, corporate communications, corporate social responsibility, learning, time entry, talent acquisition, inclusion & diversity, etc.
• •Strong communication skills, both verbal and written, are essential.
• •Strong customer service orientation and skills; ability to thrive in a team environment as a change agent and the ability to work independently is required.
• •Must be comfortable working with a variety of employees ranging from employee to senior executive level.
• •Must have proven track record of successfully proposing, documenting and implementing improvements to systems and processes in a global environment.
• •Computer skills: Workday, ServiceNow, AI, automation tools, Microsoft SharePoint, chatbot experience, strong skills with Microsoft Office Suite including Word, PowerPoint, Excel and Outlook.

~IN1

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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia