Director, Management & Technology (DACH) - CPG/Retail

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

About Celonis

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes.

The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and operational intelligence to create a living digital twin of the enterprise that AI can understand—turning AI's operational blind spots into operational clarity. By providing the essential business context that AI agents and tools need to act effectively, Celonis makes AI truly enterprise-ready.

Industry-leading companies around the world trust Celonis and its global partner ecosystem to make their AI agents, people, systems, and processes work together to achieve transformational outcomes. Headquartered in Munich, Germany, and New York City, USA, Celonis operates globally with over 20 offices worldwide.

About the Role

Based at our global headquarters in Munich , as a Management & Technology Consulting Manager / Director (internal title: Value Engineering Manager / Director) for CPG & Retail , you will hold full operational and leadership responsibility specifically for the CPG & Retail segment across the DACH region . In this role, you will lead a dedicated, high-performing team of 6–7 Value Engineers operating at the intersection of process transformation, executive consulting, and AI-driven product execution, driving the end-to-end customer value journey and accelerating enterprise AI adoption across major retail and consumer goods brands.

In this role, you will serve as a player-coach, actively guiding, coaching, and developing a talented, high-potential team with diverse backgrounds spanning supply chain, procurement, management consulting, and retail operations. This role offers tremendous growth potential as you both develop and learn alongside top-tier talent, while serving as a trusted advisor to C-level executives at major enterprise accounts.

Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German.

What Sets Our Patch Apart

The DACH CPG & Retail patch represents some of the world's most recognizable consumer brands, retail giants, and mobility innovators.

As our DACH CPG & Retail customers navigate complex global supply chains, omnichannel fulfillment challenges, and the rapid rise of Process Intelligence and Agentic AI, you will engage directly—in both German and English—with vocal customer champions, C-level decision-makers, and pioneering thought leaders shaping the future of retail and consumer goods innovation.

Key Responsibilities

Drive Business Outcomes & Account Growth: Take full ownership of ARR targets, renewal forecasts, and net retention across the DACH CPG & Retail sector. Ensure high forecasting accuracy and steer accounts toward tangible, realized value.

People Leadership & Coaching: Recruit, onboard, lead, and mentor a team of 6–7 Munich-based Value Engineers. Maintain high standards through proactive coaching, performance management, and career progression planning.

Executive Advisory & Player-Coach: Serve as a Celonis Executive Sponsor on critical DACH deals. Join your team in the field to lead high-impact executive meetings, dry runs, value sprints, and strategic transformation workshops.

Enterprise AI Champion: Partner with customer executives to position Celonis as the foundation for modern process intelligence, digital operational excellence, and next-generation Agentic AI adoption using our Context Model and Digital Twin capabilities.

Ecosystem & Partner Strategy: Cultivate executive-level relationships across regional partner networks, services teams, and account executives to align CPG and retail customer strategies with Celonis AI solutions.

Thought Leadership: Standardize and scale best practices, reusable solution blueprints, and CPG/Retail industry-specific frameworks internally and across external customer communities.

Leadership Behaviors We Value

Deliver Business Outcomes: Focus on top- and bottom-line impact, maintaining green customer health and expanding retention across new logos and key enterprise accounts.

Motivate, Develop & Nurture Talent: Build an inclusive, high-trust environment that attracts top-tier external talent, retains top performers, accelerates individual growth, and addresses underperformance early.

Lead by Example: Embody the "player/coach" mentality, maintaining an active on-site presence with priority accounts and upholding strict quality standards across all engagements.

Think BIG, Be BOLD: Champion an entrepreneurial growth mindset by expanding your internal/external network, spearheading new go-to-market motions, and positioning Celonis as an essential innovation driver in retail and consumer goods.

Qualifications & Scope

Language Skills: Native or business-fluent German (spoken and written) and fluent English are required to interface effectively with executive decision-makers across the DACH market.

Location Presence: Based in or willing to relocate to Munich , with willingness to travel to customer sites across Germany, Austria, and Switzerland as needed.

Proven Leadership Experience: Track record leading pre-sales, management consulting, or value engineering teams within Enterprise SaaS, Enterprise AI, or Management Consulting.

Domain Expertise: Deep domain familiarity with supply chain, procurement, fulfillment, and operational processes within the CPG & Retail industries.

People Management: Demonstrated ability to directly manage or mentor a team of 6–7 high-performing individual contributors, with a strong passion for team coaching and talent development.

Commercial Acumen: Strong business acumen with experience owning ACV, net retention, and renewal pipeline metrics.

Executive Presence: Outstanding executive presence with a proven track record of building C-level relationships across global brands and regional retail leaders.

What Celonis can offer you:

Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.

Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.

Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Interns and working students explore your benefits here .

Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.

Connect and Belong: Find community and support through dedicated inclusion and belonging programs.

Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.

Collaborate Globally: Join a dynamic, international team of talented individuals.

Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

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