Director, Mid Enterprise Sales

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building the next phase of our Mid-Large Enterprise business in APAC , and we’re looking for a Director of Sales to lead this critical growth engine from Sydney.

Reporting to the ANZ Country Sales Leader, you’ll own the strategy, execution, and development of our Mid-Large Enterprise sales organization for Australia and New Zealand. This role sits at the intersection of people leadership, go-to-market strategy, and operational excellence — with responsibility for people development, driving predictable revenue, and shaping how Klaviyo wins upmarket in APAC.

This is a high-impact leadership role for someone who has successfully built and scaled sales teams in fast-growing SaaS environments and thrives in ambiguity, acceleration, and change.

What You’ll Do

Lead & Scale the Mid-Large Enterprise Business

Own the vision, strategy, and execution for Klaviyo’s Mid and Large Enterprise segment in ANZ

Translate growth objectives into clear operating plans , priorities, and execution rhythms

Lead a team of high performing Account Executives.

Build Exceptional Teams

Hire, develop, and retain best-in-class sales and talent

Coach and develop your team, setting a high bar for leadership, performance, and accountability.

Create clear career paths, succession plans, and development frameworks to support long-term growth

Lead cross-functionally to ensure that your extended team is aligned, motivated and engaged through creating clarity, building trusted relationships and modelling Klaviyo’s values and behaviours.

Drive Revenue Predictability & Performance

Own forecast accuracy, pipeline health, and performance management across the Mid-Enterprise org

Use data to identify trends, risks, and opportunities — turning insights into action

Set and uphold rigorous standards for deal quality, inspection, and execution

Shape Strategy & Influence the Business

Partner closely with Sales Leadership, Marketing, Business Development, Partnerships, Enablement, RevOps, Product, and Customer Success to drive regional growth

Serve as a thought leader for the Enterprise segment, influencing go-to-market strategy and investment decisions

Help define and evolve Klaviyo’s upmarket motion , including account strategy, sales methodology, awareness and customer engagement models

Operational Excellence & Change Leadership

Introduce and optimize tools, processes, and playbooks to improve efficiency and effectiveness

Lead change management as the business scales — helping teams adapt while maintaining performance

Put AI and automation at the center of how the team operates, building smarter and more scalable ways of working

Customer-Centric Leadership

• •Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey
• Support teams in navigating complex, multi-stakeholder deals with confidence and credibility

Build executive relationships in key clients to support your team, leveraging and transferring your credibility to your team to help them succeed.

How You’ll Make an Impact

Team & Culture

Set the tone for a high-performing, inclusive, and energized sales culture

Run regular tactical and developmental 1:1s with managers and leaders

Balance ambition with sustainability — pushing for excellence while investing in people

Leadership

Provide strategic direction and influence across the APAC sales organization

Collaborate deeply across functions and geographies, including close partnership with global stakeholders

Inspire the next generation of Klaviyo sales leaders

Operational Rigor

Leverage internal and external data to guide strategy and execution

Clearly communicate performance trends, risks, and opportunities to senior stakeholders

Who You Are

8+ years leading Mid-Enterprise or Large Enterprise sales teams , ideally including a transition upmarket from SMB / Commercial

Proven track record of building and scaling high-performing SaaS sales teams

Strategic thinker who can zoom out to define direction — and zoom in to drive execution

Strong coaching philosophy grounded in growth, accountability, and development You create the safety and guardrails for your team to thrive, ensuring belonging and trust while holding a high performance bar.

Data-driven leader with experience using metrics to inform decisions and drive outcomes

Comfortable operating in fast-paced, high-growth, and evolving environments

Deep understanding of SaaS sales economics , forecasting, and pipeline management

Familiarity with MEDDPICC or similar enterprise sales methodologies

Experience influencing cross-functional partners and senior stakeholders

Soft Skills

Clear, confident communicator with strong executive presence

Analytical, structured, and decisive

High ownership mindset over annual and quarterly planning

Curious, adaptable, and biased toward action

Proficient with Salesforce and modern sales tech stacks (e.g. Gong, Outreach)

Nice to Have

Experience selling MarTech, eCommerce, or PLG-adjacent solutions

Exposure to scale-ups or businesses transitioning upmarket

Experience operating in APAC or global sales environments

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.

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Please see the independent bias audit report covering our use of Covey here

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE