Director of Clinical Services - Grand Forks

POSITION TITLE: DIRECTOR OF CLINICAL SERVICES-GRAND FORKS

DEPARTMENT: CLINICAL

FLSA STATUS: EXEMPT

• JOB SUMMARY
• This position oversees all aspects of programming and provides supervision of staff within the Residential program in Grand Forks, ND to ensure excellent customer service to clients, staff and vendors, and provides a leadership role in the promotion of the program and ShareHouse within the community.

• REPORTING RELATIONSHIPS
• The Director of Clinical Services supervises various roles, including but not limited to:

Clinical positions (Licensed Addiction Counselors and/or Case Managers)

Residential staff positions

Office/Clerical positions

DUTIES & ESSENTIAL JOB FUNCTIONS

Provide direct supervision of clinical staff in group and individual settings on a quarterly basis in day and evening programs.

Provide staff supervision to include weekly meetings with clinical staff, treatment plan review, performance management and setting of goals and objectives to provide sufficient feedback, ensuring development and growth of staff and excellent care to clients

Present training to existing staff to include state licensing requirements, policies and procedures, changes in legislation and/or treatment programs, and training/orientation to new staff upon hire to ensure legal and corporate policy compliance

Complete administrative duties to include program direction, development of policy and procedure, maintain files and records to ensure smooth and continued operation of program

Work with President and Controller in reviewing and adhering to annual program budget to demonstrate fiscal responsibility to the Board of Directors

Attend administrative and other meetings as required to maintain and increase awareness of organizational goals and objectives; communicate information as necessary to staff

Provide group/client primary services to include facilitation of groups and meetings as necessary to ensure sufficient level of care for clients

Provide leadership in the advocacy of ShareHouse, and represent the organization at outside meetings in a positive manner to increase awareness of and generate interest in program

Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity

PERIODIC FUNCTIONS AND RESPONSIBILITIES

Monitor/oversee all contract labor, interns and consulting staff to ensure continued operation of program

Work with Human Resources to hire quality staff in a timely manner to ensure continued operation of program

Assist in development of marketing materials to promote all ShareHouse programming

Serve on committees as assigned by President

Perform other duties as assigned

QUALIFICATIONS

Minimum 4-year (Bachelor’s) degree in a human services-related field such as psychology, social work, criminal justice or similar area of study; and

5 years work-related experience along with;

Minimum of 2 years management/supervision

PREFERRED QUALIFICATIONS

Master’s degree in related area of study preferred

Current Licensed Addiction Counselor certificate or ability to obtain license(s)

LICENSES/CERTIFICATES

May be required to possess and maintain valid driver license and be able to be insured according to company insurance standards

May be required to be CPR and First Aid Certified, dependent upon staffing levels

CULTURE FIT

We’re committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you’re in clinical care, admin, or support services you are part of the mission.

At ShareHouse, we’re more than coworkers, we’re collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcomes, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.

YOU’LL THRIVE HERE IF YOU…

Are mission-driven and motivated by meaningful work

See change and feedback as opportunities, not obstacles

Want to grow personally and professionally alongside your peers

Value teamwork and open communication

Enjoy working in a collaborative and mission-driven environment

Bring a positive attitude and help foster a culture of encouragement and respect

CORE VALUES

Compassion — We lead with empathy and respect

Integrity — We do the right thing when no one is watching

Connection — We value belonging, empathy, trust, and mutual understanding

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:

Frequently requires:

Standing for up to 1 hour

Stooping and bending

Use of color vision and ability to distinguish colors

Pushing and pulling, lifting and carrying up to 15 lbs

Ability to communicate orally and hear/understand oral communication

Ability to utilize fine motor skills, reach and grasp

Occasionally requires:

Standing for 2 or more hours at a time

Pushing and pulling, lifting and carrying over 15 lbs

• WORK ENVIRONMENT
• This position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.

BENEFITS

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance (100% premium paid by company)

Health savings account

Life insurance

Generous PTO package

Vision insurance

Short term disability

Long term disability

EAP

Pet Insurance

Array of voluntary benefits

9 paid holidays

*Compensation for this position is based on several factors, including relevant experience, skills, and qualifications. In addition to base pay, ShareHouse offers a comprehensive total rewards package that includes generous paid time off (PTO), a robust benefits program, a 401(k) match, and more. We also support financial growth through annual merit-based raises.

*This position will remain open until filled and may be taken down at any time without notice.