This role has closed. Economicmodeling has taken the posting down.
hirly last saw it live on 14 September 2026. See similar open roles below, or browse the live board.
Economicmodeling
Director of Customer Technical Support - 1021
Moscow, ID
Similar open jobs
- Technical Support Representative SeniorTsys · CINCINNATI, OHIOFirst seen today
- Technical Support RepresentativeMDCalc · RemoteFirst seen todayremote
- Technical Support EngineerSafebreach · United StatesFirst seen todayremote
- Technical Support Lead Accenturefederalservices · Columbia, MDFirst seen today
- QC Team Leader (Technical Support)Piramalpharma · Grangemouth,SCFirst seen today
- Operations Technical Support Specialist-8Ccc · RemoteFirst seen todayremote
- Technical Support Engineer, Public SectorSentinellabs · United StatesFirst seen today
- Transformation Manager, Technical Support (East Coast)Sentinellabs · United States - RemoteFirst seen todayremote
- Technical Support SpecialistS&C Minimal · Chicago, IL, United StatesFirst seen yesterday
- Technical Support ManagerSandvik · USA, FL, AlachuaFirst seen yesterday
- IT Technical Support Analyst III (2nd Shift)Rentschler · Milford, MA, United StatesFirst seen yesterday
- Technical Support ManagerSandvik · USA, FL, AlachuaFirst seen yesterday
- Technical Support Technician (Hybrid)Motorolasolutions · Ohio, US Offsite, More...First seen yesterday
- Technical Support EngineerBah · Fayetteville, NCFirst seen yesterday
- Technical Support EngineerSocket · United States (Remote)First seen yesterdayremote
hirly's read of this role
- Role family
- Customer support
- Seniority
- Director
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 10 Sept 2026
Derived automatically from the posting.
the posting
The Director of Customer Technical Support is a strategic leader responsible for coaching and developing a high performing global technical support organization. This leader acts as a strategic partner to the SVP of Client Success and Support, guiding technical teams across the Moscow, Idaho headquarters and India based operations. The role focuses on delivering long term technical stability and excellence for a global client base.
This leader combines high impact leadership with operational expertise and data driven decision making to drive measurable outcomes. The Director collaborates cross functionally with product management and engineering to scale support operations and optimize the customer experience. A primary focus is the professional development of early career representatives and the management of a specialized part time workforce in Idaho.