Director of Engineering - Video Solutions

About Johnson Controls

Johnson Controls develops technologies that help customers create safer, smarter, and more connected environments. Our Security Solutions portfolio brings together access control, video management, cameras, and cloud services to help customers protect people, facilities, and assets.

We are seeking an engineering leader to advance our video solutions, combining reliable product delivery with innovation in video management, cloud connectivity, and AI-enabled capabilities.

Your Role

The Director of Engineering - Video Solutions will lead globally distributed engineering teams responsible for developing, delivering, and sustaining commercial video solutions. This role owns engineering execution, product quality, technical direction, and team development within its scope.

You will partner with Product Management to translate customer needs and business priorities into achievable engineering plans. You will strengthen delivery predictability, improve the customer experience, and guide modernization across on-premises, hybrid, and cloud-connected solutions.

This position requires a leader who combines strong technical judgment with organizational leadership and operational discipline. You will balance new capabilities with the reliability, performance, cybersecurity, and compatibility requirements of an established customer base.

This is a fully remote U.S.-based position

Your Responsibilities

Strategic Leadership

Define and execute the engineering strategy for video solutions, aligning technology investments and team capabilities with business priorities and product roadmaps.

Partner with Product Management to address customer needs and competitive gaps, balancing innovation with reliability and lifecycle requirements.

Establish phased modernization plans that advance video capabilities, cloud connectivity, interoperability, and AI integration.

Translate strategic priorities into engineering plans, resource allocations, and measurable outcomes.

Anticipate technical, organizational, and delivery risks and communicate investment recommendations and trade-offs to senior leadership.

Engineering Organization Leadership

Lead distributed engineering managers and technical teams globally, establishing clear responsibilities, priorities, and performance expectations.

Recruit, develop, and retain talent while strengthening engineering leadership and succession readiness.

Build effective collaboration across locations and with architecture, quality, cybersecurity, and platform teams.

Manage engineering budgets, staffing plans, capacity, and external development resources.

Promote customer focus, accountability, technical excellence, and continuous learning.

Product Delivery and Quality

Own engineering delivery against agreed scope, schedule, quality, and budget commitments.

Partner with Product Management and Program Management to establish achievable plans, coordinate dependencies, and resolve execution risks.

Work with Quality Engineering to strengthen test strategies, automation, release readiness, and prevention of recurring defects.

Lead the engineering response to customer escalations, including prioritization, root-cause analysis, corrective actions, and timely communication.

Establish measures of delivery predictability, product reliability, defect escapes, and the age and resolution of customer issues.

Technical Direction and Modernization

Own the engineering technology roadmap for video solutions within the role’s scope, aligned with broader architecture standards.

Guide improvements in video recording, playback, streaming, storage, device interoperability, and system performance.

Prioritize technical debt and component modernization based on customer impact, security exposure, delivery constraints, and lifecycle needs.

Partner with cloud engineering and enterprise architecture leaders to adopt shared services and reusable capabilities.

Advance hybrid and cloud-connected deployments while maintaining continuity and compatibility for existing customers.

Collaborate with AI specialists to integrate video analytics and other AI-enabled capabilities that deliver measurable customer value.

Engineering Effectiveness and Security

Improve development, integration, testing, and release processes through automation and disciplined engineering practices.

Drive effective adoption of CI/CD, automated testing, and AI-assisted development tools.

Embed secure development, vulnerability remediation, and supported-component lifecycle management into engineering execution.

Use engineering and operational data to identify bottlenecks and verify that improvement actions deliver results.

Ensure performance, scalability, resilience, and supportability are addressed throughout development.

Business and Stakeholder Collaboration

Partner with Product Management, Support, Sales, and other stakeholders to understand customer workflows, deployment challenges, and market needs.

Align engineering investments with business objectives and available capacity.

Support improvements in product cost, supportability, and cost to serve through engineering decisions.

Collaborate with technology partners and vendors to strengthen interoperability and extend solution capabilities.

Communicate delivery status, technical risks, and resource needs clearly to senior leadership.

What We Are Looking For

Basic Qualifications

Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline, or equivalent relevant experience.

12+ years of software engineering experience, including 5+ years leading engineering teams and experience managing engineering managers or multiple teams.

Demonstrated accountability for developing, delivering, and sustaining commercial software products.

Experience leading globally distributed teams, managing engineering budgets, and developing technical leaders.

Strong technical understanding of video management, video streaming, or comparable real-time, performance-sensitive distributed systems.

Proven ability to improve delivery predictability, product quality, and resolution of customer issues.

Experience modernizing established software while maintaining compatibility and continuity for existing customers.

Working knowledge of cloud and hybrid architectures, cybersecurity, automated testing, and modern software delivery practices.

Ability to balance customer commitments, technical investment, staffing, and cost.

Strong communication skills and experience partnering across engineering, product, quality, and customer-facing functions.

Preferred Qualifications

Advanced degree (MS, MBA, or PhD) in a relevant technical or business discipline.

Experience developing commercial video management, surveillance, or physical security solutions.

Knowledge of camera integration, video protocols, recording and storage architectures, and access control integrations.

Experience delivering cloud-connected or hybrid video solutions.

Experience incorporating computer vision or AI-powered analytics into commercial products.

Success leading modernization and improving the performance of an established engineering organization.

Experience applying engineering metrics, automation, and AI-assisted development to improve delivery and quality.

This is a fully remote U.S.-based position

HIRING SALARY RANGE: $165 - 235,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that e