Director of Sales

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to THesis Hotel Miami, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the vibrant city of Miami, Florida, our hotel offers 245 stylish guest rooms and 15,432 sq ft of versatile meeting space, providing an exceptional environment for both guests and employees. At THesis Hotel Miami, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you’ll work in a dynamic and supportive setting, surrounded by the lively energy and cultural richness of Miami. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at THesis Hotel Miami. Take the first step towards a rewarding career by applying today.

What you will have an opportunity to do:

Director of Sales (DOS)

• THesis Hotel Miami
• Pyramid Global Hospitality

Position Overview

The Director of Sales (DOS) is responsible for leading the overall sales strategy and revenue generation efforts for THesis Hotel Miami, a distinctive Hilton property located in Coral Gables, directly across from the University of Miami. The hotel is ideally positioned to capture corporate, group, university, healthcare, leisure, social, and business travel demand throughout Coral Gables, South Miami, Coconut Grove, Brickell, and the greater Miami market. Reporting directly to the General Manager and partnering closely with Pyramid Global Hospitality’s regional sales, marketing, and revenue management leaders, the Director of Sales is responsible for driving top-line revenue performance across all key market segments, including group, corporate, transient, leisure, social, catering, and business travel.

This highly visible Executive Committee position requires a strategic, proactive, and results-driven sales leader who can maximize Hilton’s commercial resources, distribution channels, and Hilton Honors platform while maintaining and expanding THesis Hotel Miami’s unique market positioning. The Director of Sales will combine strategic leadership, direct selling, account development, team leadership, and business planning to achieve revenue goals and increase market share.

Key Responsibilities

• •Lead all sales initiatives with a focus on corporate, group, university, healthcare, education, social, leisure, and locally negotiated business.
• •Develop and execute a comprehensive Sales Business Plan that supports revenue objectives, market share growth, and ownership goals.
• •Drive proactive direct sales efforts utilizing Hilton sales resources, Hilton Honors, and distribution channels while maintaining a strong focus on prospecting, client engagement, account development, and new business acquisition.
• •Build and strengthen relationships with Hilton National Sales, key corporate accounts, meeting and event planners, University of Miami-related organizations, healthcare organizations, local businesses, travel partners, destination organizations, and community stakeholders.
• •Identify and capture new business opportunities throughout Coral Gables, South Miami, Coconut Grove, Brickell, and the greater Miami market.
• •Expand market share through targeted strategies focused on corporate travel, group meetings, university-related demand, social events, leisure business, and other high-value segments.
• •Strategically manage key accounts and develop long-term partnerships that generate repeat business, sustainable revenue growth, and customer loyalty.
• •Collaborate closely with Revenue Management to optimize pricing, segmentation, forecasting, need-date strategies, and channel performance utilizing Hilton systems and commercial best practices.
• •Lead, mentor, and develop the sales team, fostering a culture of accountability, collaboration, proactive selling, customer service, and performance excellence.
• •Represent THesis Hotel Miami within the local business and hospitality community through industry organizations, networking events, client events, and destination partnerships.
• •Monitor competitive hotels, market trends, account production, booking patterns, and local demand generators to identify opportunities and adjust sales strategies.
• •Prepare and present accurate forecasts, sales reports, market analyses, account production updates, and business reviews to ownership and executive leadership.
• •Serve as a key member of the Executive Committee, contributing to overall hotel strategy, guest satisfaction, operational excellence, financial performance, and culture development.

What are we looking for?

Qualifications

• •Bachelor’s degree preferred in Hospitality Management, Business Administration, or a related field.
• •Minimum of 5+ years of progressive hotel sales experience, with at least 2+ years in a Director of Sales, Associate Director of Sales, or comparable senior hotel sales leadership role within a full-service, upscale, luxury, or lifestyle hotel environment.
• •Hilton experience strongly preferred , including proficiency with relevant Hilton sales and commercial platforms, distribution channels, and the Hilton Honors program.
• •Working knowledge of Hilton sales systems and hotel CRM platforms , property management systems, revenue management tools, and hospitality reporting systems.
• •Proven success driving group, corporate, transient, catering, social, and locally negotiated revenue within highly competitive hotel markets.
• •Previous experience within an upscale, luxury, lifestyle, or full-service hotel environment strongly preferred.
• •South Florida or Miami market experience strongly preferred , including familiarity with Coral Gables, South Miami, Coconut Grove, Brickell, and greater Miami demand generators.
• •Experience developing business within corporate, healthcare, education/univ