Director of Sales

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to THesis Hotel Miami, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the vibrant city of Miami, Florida, our hotel offers 245 stylish guest rooms and 15,432 sq ft of versatile meeting space, providing an exceptional environment for both guests and employees. At THesis Hotel Miami, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you’ll work in a dynamic and supportive setting, surrounded by the lively energy and cultural richness of Miami. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at THesis Hotel Miami. Take the first step towards a rewarding career by applying today.

What you will have an opportunity to do:

Director of Sales

THesis Hotel Miami | Coral Gables, Florida

The Opportunity

THesis Hotel Miami is looking for a dynamic, entrepreneurial and highly connected Director of Sales who knows how to create demand, open doors and turn relationships into revenue.

This is not a role for someone who simply manages existing accounts. We are looking for a go getter and business builder who is energized by the opportunity to sell one of Miami’s most distinctive lifestyle hotels and take its commercial performance to the next level.

Located directly across from the University of Miami, THesis sits at the intersection of hospitality, culture, education, business, wellness and the Miami lifestyle. With a vibrant food and beverage program, compelling social spaces and an experience that extends well beyond the traditional hotel stay, THesis has the ingredients to attract corporate travelers, university business, groups, meetings, celebrations, leisure guests and the local community.

The Director of Sales will own the hotel’s sales strategy and be accountable for driving top line revenue, market share and profitable growth across corporate, group, transient, catering, business travel and leisure segments. Reporting directly to the General Manager and working closely with Pyramid Global Hospitality’s commercial leadership, this person will be expected to think strategically while remaining deeply involved in selling.

We want a leader who is visible in the market, relentless about prospecting and excited to tell the THesis story. Someone who knows Miami and South Florida, understands where the business is coming from and is constantly looking for the next opportunity.

What You’ll Own

Drive the business. Develop and execute an ambitious sales strategy focused on revenue growth, market share and profitability while continually identifying new demand generators and untapped opportunities.

Be the hotel’s chief sales ambassador. Get out into the market, build relationships and make THesis top of mind with corporate decision makers, meeting planners, travel managers, universities, healthcare organizations, entertainment and sports partners, associations and key local businesses.

Own the University of Miami opportunity. Leverage THesis Hotel’s exceptional location across from UM to deepen relationships and capture demand connected to university departments, athletics, academics, alumni, visiting families, events, conferences and university partners.

Prospect relentlessly. Build a robust pipeline through proactive outreach, networking, sales calls, market visits, industry events and creative business development. This role is about generating opportunities, not waiting for them.

Sell the entire THesis experience. Position the hotel not simply as a place to stay, but as a lifestyle destination where hospitality, food and beverage, social experiences and Miami culture come together.

Turn food and beverage into a commercial advantage. Work collaboratively with the hotel’s culinary and F&B teams to leverage its restaurant, bar, event and social experiences as differentiators for groups, corporate clients, celebrations and local partnerships.

Win the right business. Identify and secure high value corporate accounts, group opportunities, meetings, university demand, sports business, social business, associations, government and SMERF segments while building a healthier and more diversified revenue mix.

Build strategic partnerships. Create meaningful relationships throughout Coral Gables, Miami and South Florida that generate room nights, events, dining demand, brand awareness and repeat business.

Lead from the front. Inspire, coach and hold the sales team accountable to ambitious goals while creating a culture of urgency, creativity, collaboration and results.

Think commercially. Partner closely with Revenue Management, Marketing, Operations and Food & Beverage to align pricing, positioning, need periods, promotions, programming and sales strategy.

Know the numbers. Own forecasting, pace, account production, pipeline management, market intelligence and sales performance, turning insights into action quickly.

Think like an owner. Understand not only how to generate revenue, but which business delivers the greatest value to the hotel and how sales decisions impact profitability.

Be everywhere THesis should be. Represent the hotel throughout the Miami and Coral Gables business communities, tourism organizations, industry associations, networking events and strategic partnerships.

Who We’re Looking For

We are looking for a commercially driven hospitality sales leader with personality, presence and hustle.

You are naturally curious about where the next piece of business will come from. You enjoy opening doors, building relationships and closing business. You understand that exceptional sales leadership happens both behind the numbers and out in the market.

The ideal candidate bri