Director, Revenue Cycle

Department:

Scotland Memorial Hospital - Patient Financial Services

Status:

Full time

Shift:

1st (United States of America)

Schedule Details/Additional Information:

M-F 9-5 onsite

Job Description:

• 1.Directs, administers and sets policies for all operations, programs and activities related to PFS.
• 2.Oversees the timely completion of all essential business office function, including billing, collections, cash posting, scheduling, registrations, and accounts receivable management.
• 3.Investigates and addresses inefficiencies.
• 4.Coordinates with leaders in other departments, such as medical records, coding, CDI and clinical staff to ensure timely and accurate billing.
• 5.Oversees cash management areas to ensure the organization financial health is accurately reflected in reconciliation, cash flow and cash posting reports.
• 6.Analyzes data and prepare reports on collections performance, payer reimbursement, and preventable write offs.
• 7.Ensures timely Charity Care and Bad Debt Processing.
• 8.Drives continuous improvement in Revenue Cycle by identifying and implementing strategic goals within PFS.
• 9.Maintains in-depth knowledge of and ensures compliance with regulations and standards issued by applicable governmental/regulatory agencies or third parties
• 10.Executes excellent customer service and professionalism when interacting with staff, vendor, payers, patients and their families to ensure all are treated with kindness and respect.
• 11.Contributes to the success of the organization by complying with all standards, expectations and core values.
• 12.Ensures timely Charity Care and Bad Debt processing.
• 13.Performs other duties as assigned.

Careers

At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way.

Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need.

We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health.

Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer:

Competitive compensation

Family-friendly benefits including Paid Parental Leave and On-Site Childcare

Flexible scheduling

Exclusive savings programs

Career growth and advancement opportunities

If you’re looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you. Join our team today!