Discovery Wines - Wine Sales Associate

Wine Sales Associate – Discovery Wines and Spirits

At Discovery Wines, we believe that finding the right bottle should feel like an adventure, not a chore. As a Wine Sales Associate, you'll be the person who makes that happen: sharing genuine knowledge, helping customers discover something new, and keeping the store running behind the scenes. You'll work closely with our store managers across retail operations and events, with real scope to grow your expertise.

What we offer:

Deep product knowledge

Ongoing learning across wines & spirits, supported by the team

Events & tastings

Get involved in hosting and running experiences in-store and on-site

Real responsibility

Involvement in day-to-day store operations, not just shelf-stacking

Additional event hours compensated separately at an hourly rate

What you’ll do:

Be the first point of contact for customers, sharing accurate product knowledge, guiding purchase decisions, and creating a genuinely enjoyable experience in store

Build and maintain strong technical knowledge of wine & spirits, staying curious about what's on the shelves

Keep the shop floor and stockroom clean, organised, and well-stocked at all times

Support with stock management including ordering stock, receiving deliveries, and recording goods accurately

Handle point-of-sale with accuracy, including cash, charge accounts, and correct product pricing

Complete end-of-day admin: banking reports, KPI spreadsheets, and daily deposit preparation for head office

Provide delivery support in company vehicles when needed

Help set up, run, and break down tasting events at store locations or customer premises

You’re a great fit if:

Love talking about and learning about wines and spirits

Take pride in a well-run space

Are comfortable with admin & numbers

Enjoy working with people

Are reliable and proactive

Happy to help at events

Requirements, Skills & Qualifications:

General High School Diploma or Certificate

Minimum of 2-5 years’ experience in the retail or hospitality industry

WSET or equivalent certifications preferred

Strong customer focus with a service-oriented approach

Must be able to work at different store locations (Hamilton, Pembroke and Paget)

Prior experience with retail Point of Sale (POS) systems

Excellent verbal and written communication skills, with the ability to proactively engage customers via phone, email, or in person

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and email communication

Physically capable of lifting and moving heavy cases of wine & spirits, including unloading pallets

Be honest, reliable and trustworthy

Hold a valid Bermuda Driver’s license, or demonstrate a willingness to obtain one

Only shortlisted candidates will be contacted

Applications will be reviewed on a rolling basis. The closing date is October 4, 2026 , but we reserve the right to close the position sooner if a suitable candidate is found.